Asst Gen Mgr

Williams-Sonoma•Alpharetta, GA

11d•Onsite

About The Position

In partnership with the General Manager, this role ensures the store meets or exceeds sales and contest goals, meets payroll goals, and prioritizes, plans, and adjusts schedules to meet business goals. The Assistant General Manager holds the team accountable for achieving goals and, in partnership with the General Manager, recruits, interviews, and selects qualified candidates to build a talent pipeline. This role involves training and motivating associates through ongoing programs in sales, customer service, and product knowledge, developing associates for increased responsibility, and assessing performance with ongoing feedback, performance appraisals, and development plans. The Assistant General Manager ensures an exceptional customer experience to achieve World Class Service standards, maintains a presence through effective floor management, and ensures staff coverage. They are responsible for maintaining a safe work environment with ongoing safety training and awareness, and ensuring store standards (visuals, cleanliness, signage, safety) are met and maintained. In partnership with the General Manager, this role manages store-operating procedures like inventory levels and cash control to minimize store losses, and is responsible for ensuring the store meets company guidelines in opening and closing. They monitor company assets through accurate inventory procedures and ensure associates comply with all Company policies and procedures. The Assistant General Manager also creates and maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy, and monitors assets through accurate inventory management procedures.

Requirements

2-3 years management experience.
Specialty retail preferred.
Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
Proven ability to identify top talent and train/develop/retain great people.
Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Effective communication, organization and leadership skills.
Proven ability to motivate and influence others through personal actions and examples.
Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Nice To Haves

Specialty retail experience

Responsibilities

Ensure store meets or exceeds sales and contest goals.
Meet payroll goals based on current trends.
Prioritize, plan and adjust schedules and daily agendas to meet business goals.
Hold team accountable to achieving goals.
Recruit, interview, and select qualified candidates to build a talent pipeline.
Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
Develop associates to assume increased levels of responsibility.
Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
Maintain a safe work environment and ensure ongoing safety training and awareness.
Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
Manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
Ensure the store meets company guidelines in opening and closing.
Monitor company assets through accurate inventory procedures.
Ensure associates comply with all Company policies and procedures.
Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
Monitor assets through accurate inventory management procedures.

Benefits

A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
A 401(k) plan and other investment opportunities
Paid vacations, holidays and other time-off programs
Health benefits, including health, dental and vision insurance
Health and dependent care tax-free spending accounts
Medical, family and bereavement leave
Short- and long-term disability programs
Life and travel insurance
An employee assistance program
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities