Asst. Deputy Treasurer

State of North Carolina•3200 Atlantic Ave Wake, NC

1d•$67,122 - $117,465•Hybrid

About The Position

The Assistant Deputy Treasurer serves as a Deputy Administrator to the Division. Serving second in command to the UPD Deputy Treasurer (Administrator), the Assistant Deputy Treasurer oversees all business operations; assisting with daily management of operational, programmatic and personnel matters. The incumbent assists the Deputy Treasurer with ensuring that all statutory, operational, and procedural requirements are met. The Assistant Deputy Treasurer leads implementation of key Division strategic and operational initiatives and serves as the Division’s content expert with IT to procure, implement, monitor and evaluate all Division business systems.

Requirements

A bachelor’s degree in accounting, business, finance or other discipline related to the area of assignment from appropriately accredited institution and three years of progressive related experience, in which, two years should be in a supervisory role, or equivalent combination of education and experience.

Responsibilities

Assist in development, implementation and updating of the Division Operating Model
Assist the Deputy Treasurer with establishing and monitoring measurable goals and objectives for all Division core functions.
Regularly monitor all operational processes to identify and mitigate operational risk, to ensure staff resources and tools are sufficient to achieve operational efficiency, and ensure that statutory, policy and procedural requirements are met.
Provide oversight to all Division operational areas to ensure that work flow decisions and operations achieve Division strategic and operational goals, and assist in resolving complex program and policy issues.
Assist Managers and Supervisors with development and maintenance of operational desktop guides for all functional areas.
Create and deliver regular performance reports and analysis to Unclaimed Property Division and Department leadership, identifying trends, risks and opportunities for improvement.
Serve as Division Business System expert, working with the IT Division to procure, design, implement and maintain all UPD business systems.
Serve as the Division liaison with the IT Department and system vendors on the identification of system needs and establishing IT project priorities.
Oversee the development of functional specifications required for system design and modifications.
Coordinate and deliver technology projects across the Division. Provide project status reviews to stakeholders, process owners, and customers, ensuring projects remain on schedule and on budget and identifying any challenges in meeting deadlines.
Lead and manage all system testing efforts required of the UPD by IT and system vendors, ensuring that issues are appropriately reported and resolved.
Perform regular monitoring and analysis of business work flow design and data requirements, making recommendations for process and system improvements when appropriate.
Facilitate the development, publication, evaluation and award of Requests for Proposal (RFPs), and all other contractual agreements as needed to support UPD business needs.
Monitor vendor performance to ensure all contractual terms and conditions are met.
Monitor receipt and payment of all invoices to ensure proper payment for services rendered and that sufficient funds.
Facilitate timely execution or renewal of all contracts, to prevent gaps in services.
Provide direct supervision to the Audit Manager and Administrative Supervisors; conducting recruitment and hiring, development and monitoring of performance goals, and all other personnel related actions.
Provide indirect supervision to all team members within the Compliance and Audit, Receipts and Reporting, Claims Processing and Business Support Services Units; assisting in resolving complex problems related to program policies and procedures and personnel matters.
Work with UPD Deputy Treasurer and Human Resources to maintain staffing levels to meet operational needs and to serve internal and external customers.
Ensure staff have the necessary development and training opportunities to perform day-to-day duties and are adequately trained for succession planning purposes.
Conduct management review of new and revised division policies and procedures after supervisory review.
Evaluate policies for consistency across business units and identify conflicting or duplicate guidance.
Recommend revisions to improve clarity, effectiveness, usability, and internal controls.
Verify policies are prepared for executive approval and implementation.
Monitor policy updates resulting from legislative, operational, audit, or organizational changes and recommend revisions as needed.
Promote standardized policy formatting, terminology, and document management practices across the division.