This role actively participates in training and mentoring bakery department crew members to enthusiastically demonstrate, educate, and sell fresh in-store scratch bakery products. The position involves preparing bakery products by mixing, weighing, scaling, kneading, proofing, donut frying, and baking/finishing. Additionally, there may be involvement in cake decorating, including icing and decorating special occasion cakes and specialty desserts. The role also includes assisting with leadership duties such as planning and assigning work, coaching, administering discipline, providing training, addressing complaints, and resolving problems. Daily team huddles are conducted to communicate sales goals and reinforce guest service expectations. Responsibilities also include ordering ingredients, products, and supplies, checking in orders, stocking, and organizing storage areas. The role assists with writing daily plans and weekly work schedules, ensuring merchandise rotation and display maintenance to meet freshness guarantees. Coordination of validation, item authorization, sign making, and POS maintenance for the bakery department is also part of the duties. Accurate record-keeping for damaged/spoiled merchandise, compliance with food and workplace safety regulations, and maintaining a clean and sanitary work area are essential. The position requires acquiring product knowledge across all departments to assist guests and staying updated on weekly specials and promotions to create a delightful guest experience. Cultivating a team-oriented work environment that inspires collaboration and cooperation is also a key aspect. The store operates seven days a week, and the role may require weekend, holiday, and shift work.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed