Associations Coordinator

Celtic Chicago Inc•Park Ridge, IL

7d•$55,000 - $60,000•Onsite

About The Position

The Associations Coordinator will manage the business aspects of assigned association clients, serving as their manager for board governance, membership, and committees. This role involves fulfilling the goals and tactics defined in the annual plan, managing annual planning and budgeting, onboarding new board members, and staying informed about marketplace trends to ensure association relevance. The coordinator will also manage committees in achieving annual goals and track year-to-date monthly budgeting and communication with boards. Additionally, the role focuses on membership relations by developing relationships with boards and members, onboarding new members, assisting with applications, supervising membership requests, and aiding with dues collection. Event management is a key component, requiring the coordination of details for conferences and meetings, including logistics, registration, speakers, site selection, contracting, food & beverage, and AV services. The coordinator will also manage giveaways, prepare meeting materials, oversee the program approval process for continuing education, and manage the distribution of CE instructions and certificates. Membership communications involve creating programs for member engagement and retention, managing newsletters and e-blasts, overseeing website content, and fostering networking opportunities. Finally, the role includes association staff management, creating a collaborative environment, managing resource allocation, overseeing an intern program, and contributing to departmental optimization and growth while upholding professional work standards and company policies.

Requirements

3-5 years of experience in association management position
Degree in association management, business communications or marketing
Strong organizational and communication skills
Conceptual thinker and problem solver
Experience in meeting registration, associations management, and customer relationship management software systems preferred
Must be able to attend local and evening events in the Chicagoland Area.
Must be able to occasionally lift and carry event materials weighing up to 20 lbs.

Nice To Haves

Experience in meeting registration, associations management, and customer relationship management software systems preferred

Responsibilities

Manage business aspects of assigned association clients, serving as their manager for board governance, membership, and committees; fulfilling the goals and tactics defined in the annual plan.
Manage annual association planning and budgeting in conjunction with the boards of directors.
Manage new board member onboarding programs.
Understand marketplace and trends to keep the association relevant to current and potential members.
Manage committees in achieving annual goals.
Track year to date monthly budgeting and communication with boards.
Develop relationships with boards and members to be a resource for the organization and represent the mission in the marketplace.
Establish rapport and build trust with Boards through regular meetings and communications.
Onboard and communicate with new members.
Assist with new member application programs.
Supervise membership requests.
Assist with dues collection as necessary.
Manage the details of event planning to create meaningful conferences or meetings for the membership.
Manage logistics for meetings, including registration, speakers, badges and meeting materials.
Supervise meeting site selection, hotel contracting, food & beverage and AV services.
Maintain association meeting RFPs for contracting purposes.
Manage selection of association giveaways.
Prepare and organize materials for meeting brochures, PowerPoint presentations and conference materials.
Manage program approval process for continuing education programming.
Supervise distribution of member CE instructions and certificates.
Create programs to communicate with members to generate positive relationships and secure retention.
Manage member communication including newsletters, e-blasts.
Oversee website content to ensure postings are relevant and timely.
Create networking engagement between members to provide value.
Create collaborative environment amongst staff within associations and with greater Celtic staff to provide high-quality service to association clients.
Manage resource allocation in conjunction with director.
Manage intern program – revise job description.
Contribute to overall departmental optimization and growth.
Contributes to the effective functioning of the department and the agency.
Displays professional work standards and attitude.
Represents the company in a positive, professional manner during client interaction.
Meet expectations of department profitability.
Follows company policies.
Cooperation.