Association Administrator

BallenIsles Country ClubFort Myers, FL
Onsite

About The Position

Esplanade Lake Club, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for an Association Administrator. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. As an Association Administrator, you must be eager to provide one-on-one customer service with the understanding that you represent the face of a company focused on providing superior service.

Requirements

  • Knowledge of Microsoft products like Excel and Word.
  • Must have prior HOA experience.
  • Ability to communicate effectively with managers, guests, and employees in one-on-one small-group situations in a fast-paced environment.
  • Ability to create and disseminate written correspondence.

Nice To Haves

  • CAM License not required; Reimbursement to obtain CAM License may be available

Responsibilities

  • Delivers and promotes prompt, courteous, and outgoing friendly service to all residents, guests, and fellow employees in a manner that promotes our values.
  • Assists with maintaining records of maintenance and operating costs, as well as all related Association documents.
  • Confers regularly with community association members to ensure their needs are being met.
  • Assists Community Association employees in answering incoming calls, directing them to appropriate personnel, takes and delivers messages.
  • Performs general office work such as word processing, filing, operating copy, and scanning.
  • Assists with correspondence and other special projects as assigned.

Benefits

  • Healthcare Benefits – Medical, Dental, and Vision coverage
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
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