Associate
About The Position
At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time. Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home. We are seeking a highly motivated and detail-oriented Associate to join our team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dinning and retail experiences to all travelers. As an Associate, you will be responsible for supporting the day-to-day operations of our business, ensuring that our customers receive the highest level of service. You will work closely with our team to maintain a clean and organized environment, manage inventory, and assist with customer inquiries. Your contributions will be critical to the success of our business. Tailwind encourages Veterans and Military family members to apply!
Requirements
- Must be able to pass TSA background check to receive airport badge
- Must have reliable transportation
Nice To Haves
- Basic Math
- Customer service experience
- Barista experience
- Food service experience
- Clear communication skills
- Adaptability
Responsibilities
- Handle cash and card transactions efficiently and accurately
- Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor
- Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences
- Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends
- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences
- Restock and replenish product and inventory supplies
- Work with a Team to provide the best possible customer experience
Benefits
- Paid training
- Employee discount
- 401k with company matching
- Health, dental and vision offered to full time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
