Associate - CT

Point Management • East Hartford, CT

7d

About The Position

As an Associate, you are the face of the dispensary and help create a welcoming, confident, and well-supported customer experience. You guide customers through product choices while maintaining compliance, efficiency, and smooth store operations. The role involves customer service and sales, keeping the sales floor organized, supporting inventory accuracy, and contributing to a positive team environment.

Requirements

• Strong customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Attention to detail and reliability.
• Comfort following processes and maintaining compliance.
• Meet all state requirements to work in a dispensary.

Responsibilities

• Greet customers in a friendly and professional manner.
• Check and scan customer IDs accurately and consistently, ensuring interactions are safe and compliant.
• Help customers find products that fit their needs and preferences.
• Stay informed about products, effects, and promotions; suggest relevant add-ons and support store goals for AOV, UPT, and customer satisfaction.
• Restock and organize the sales floor and keep displays clean, neat, and visually appealing.
• Assist with inventory counts and audits, check in deliveries, and verify products and quantities.
• Follow processes that support inventory accuracy and compliance.
• Maintain a positive and respectful environment, support teammates, and step in where needed.

Benefits

• Health insurance with 50% company contribution.
• Dental insurance with 50% company contribution.
• Vision insurance with 50% company contribution.
• Accrued paid time off, with accrual increasing based on length of service.
• 40 hours of accrued sick time annually.
• Employee discount of 20%.
• Tips averaging around $4 per hour.
• Monthly bonus potential up to $2,400 per year.
• Product testers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed