Associate Wealth Banking Specialist (SAFE)

Wells Fargo Bank•Deerfield, IL

1d•Hybrid

About The Position

Wells Fargo is seeking an Associate Wealth Banking Specialist (SAFE) in Banking, Lending and Trust. In this role, you will manage and service a routine and low complexity affluent client relationship portfolio in lending, credit, and deposit products and services. You will review and analyze client financial goals and changing needs, presenting recommendations within defined parameters to best fit the needs of the client. You will develop a working knowledge of changing market conditions delivered by the business division across various digital platforms and assist in providing service to Affluent Banking client relationships. You will interact with clients to help identify client retention issues as well as potential new business opportunities across product lines. You will develop solid product knowledge and basic client relationship management skills to meet the financial needs of customers and may have accountability over accounts. You will prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts, and research and resolve operational issues related to complex accounts. You will receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, interpret policies, procedures, and compliance requirements. You will provide information and coordinate with the broader banking and internal teams (Financial Advisors, etc.) to ensure clients are in the correct banking product based on their financial activity. You will collaborate and consult with peers, colleagues, and managers to resolve routine issues and achieve goals, while building a strong knowledge of internal policies and procedures. You will maintain effective risk management through routine education, sound risk and operational decision making, and adherence to policies or procedures related to low to medium risks and deliverables.

Requirements

6+ months of affluent banking, commercial banking, consumer banking, mortgage banking, or private banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Nice To Haves

Experience in Wealth Management or Retail Banking
Knowledge and understanding of opening new consumer & business deposit accounts, account maintenance, processing, Know Your Customer (KYC) and Technical Exceptions (TE)
Experience working with Affluent client relationship portfolio, in lending, credit and deposit products and services
Experience reviewing and analyzing client financial goals and presenting recommendations
Experience interpreting policies, procedures, and compliance requirements
Knowledge of how to interpret business formation documents
Ability to develop and manage clients and business relationships
Solid technical skills to learn and navigate multiple computer systems, applications, and utilize search tools to find information in SVP, Client link, TMT, DIPR
Ability to take initiative with work independently with minimal supervision in a structured environment
Intermediate Microsoft Office (Teams, Word, Excel, Outlook and PowerPoint) skills
Excellent verbal, written, and interpersonal communication skills
Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members
Strong telephone etiquette skills
Strong attention to detail and accuracy skills
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Responsibilities

Manage and service a routine and low complexity affluent client relationship portfolio in lending, credit, and deposit products and services
Review and analyze client financial goals and changing needs, presenting recommendations within defined parameters to best fit the needs of the client
Develop a working knowledge of changing market conditions delivered by the business division across various digital platforms
Assist in providing service to Affluent Banking client relationships
Interact with clients to help identify client retention issues as well as potential new business opportunities across product lines
Develop solid product knowledge and basic client relationship management skills to meet the financial needs of customers and may have accountability over accounts
Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts
Research and resolve operational issues related to complex accounts
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, interpret policies, procedures, and compliance requirements
Provide information and coordinate with the broader banking and internal teams (Financial Advisors, etc.) to ensure clients are in the correct banking product based on their financial activity
Collaborate and consult with peers, colleagues, and managers to resolve routine issues and achieve goals, while building a strong knowledge of internal policies and procedures
Maintain effective risk management through routine education, sound risk and operational decision making, and adherence to policies or procedures related to low to medium risks and deliverables