Associate Visual Designer

Truth Collective • Rochester, NY

3d • Hybrid

About The Position

The Associate Visual Designer is a creative production and design execution role purpose-built to support a dedicated creative & production model for a Fortune 50 client. This role supports the Lead Visual Designer role within this dedicated team by creating, adapting, versioning, preparing, and delivering confidential design materials across print, video, digital, presentation, environmental, and fabrication applications. Associate Visual Designers work closely with Lead Visual Designers to execute fast-moving client requests with accuracy, organization, attention to detail, and discretion. This role requires a developing but solid foundation in graphic design, typography, layout, generative AI, print production, file preparation. The ideal candidate is highly responsive, eager to learn, comfortable taking direction, and able to work quickly while maintaining quality and a level head.

This role follows a compressed 3 days on / 3 days off schedule plus alternating Sunday coverage (with a second team). The benefit to this professional is either 3 days off or 4 days off per week depending on the work week. Holiday coverage will be compensated at time and a half.

During assigned coverage shifts, team members are expected to maintain on-call availability and responsiveness for client needs throughout the full shift period. While most active workflow typically occurs between approximately 7:30 AM ET and 9:30 PM ET, requests may occasionally arise outside those hours depending on client priorities and urgent business needs.

This role is best suited for professionals who thrive in highly responsive, fast-moving environments and value the flexibility of a compressed schedule model with extended time off built into the rotation.

Requirements

• Developing visual design, graphic design, production design, and layout skills, with a solid foundation in typography, composition, hierarchy, image selection, and brand systems.
• Ability to execute design assignments from creative direction, templates, briefs, client feedback, or established brand guidelines.
• Proficiency in macOS and Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat; familiarity with Figma and other relevant digital design and collaboration tools.
• Comfort preparing files for print and production, including bleeds, crops, color profiles, resolution, linked assets, packaging, PDF settings, proofing, and vendor-ready production files.
• Proficiency with AI tools such as ChatGPT, Grok, Google Gemini, Midjourney, Adobe Firefly, and other emerging platforms to accelerate creativity, production, animation, versioning, research, and workflow efficiency.
• Strong attention to detail, accuracy, organization, file management, naming, and version-control habits.
• Ability to prioritize tasks, communicate progress, ask clear questions, manage deadlines, and support handoffs across a shift-based coverage model.
• Ability to work quickly without sacrificing accuracy or craft, while balancing multiple assignments in a responsive service environment.
• Effective problem-solving skills, willingness to learn through feedback, and ability to take direction well.
• Ability to work both collaboratively and independently with internal teams, Lead Visual Designers, vendors, and client stakeholders when needed.
• Familiarity with Google Workspace, Microsoft Office Suite, and cloud-based storage platforms, including Box.
• Basic understanding of digital file optimization, accessibility considerations, and cross-platform design requirements.
• Professional, composed, and discreet when handling urgent requests, confidential client materials, and non-traditional schedules, including weekends and holidays.
• Bachelor’s degree in Design, Art, Marketing, Advertising, Communications, or a related field preferred.
• Proven and relevant experience in design execution, production design, creative operations, project coordination, or agency/client-service environments required.
• An equivalent combination of related work experience, training, and/or education sufficient to successfully perform the essential duties of the job will also be considered.
• Experience preparing files for print and digital, generating AI images and videos, coordinating with vendors, managing production details, and working directly with clients is required.

Responsibilities

• Support the Lead Visual Designer during assigned coverage shifts by helping execute daily design, production, revision, and delivery needs.
• Create, update, adapt, resize, and version creative materials across digital, presentation, print, environmental, fabrication, installation, and production applications.
• Execute design and production assignments quickly, accurately, and in alignment with client brand standards, creative direction, templates, approved examples, or client feedback.
• Use AI tools appropriately to accelerate design exploration, image and video generation, production efficiency, versioning, content adaptation, and workflow support.
• Support day-to-day client requests by producing layouts, updating files, preparing presentations, organizing source materials, and making design revisions.
• Prepare accurate, organized, production-ready files for print, digital, fabrication, presentation, installation, and vendor handoff.
• Build print-ready files, including bleeds, crops, color settings, image resolution, linked assets, packaged files, PDFs, and vendor-ready materials.
• Partner with the Lead Visual Designer to manage workflow, priorities, deadlines, handoffs, printing needs, production details, and urgent or high-volume requests.
• Balance multiple concurrent assignments with speed, accuracy, responsiveness, composure, and strong attention to detail.
• Support real-time collaboration and live working sessions when required.
• Follow approved technology, confidentiality, file management, naming, and operational protocols.
• Communicate progress, questions, timing concerns, potential issues, and handoff notes clearly to the Lead Visual Designer and Truth Collective leadership.
• Handle confidential client materials and communications with discretion, professionalism, and care.

Benefits

• Flexible working practice: on location and where you want to be
• Competitive financial and wellness benefits
• Plenty of time off, for yourself, the people you love, and things you want to do
• Personal and professional development opportunities to keep you growing
• Team activities for creative exploration and fun
• A place at the table with unique and amazingly talented team members who have each other’s backs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree