ASSOCIATE VICE PRESIDENT, RESIDENTIAL SERVICES & SYSTEM IMPROVEMENTS
About The Position
As a member of the Leadership team, responsible for development and oversight of systems improvement while ensuring most efficient process. Provides Direct supervision to Operations Director and Residential staffing coordinators. Undertakes leadership responsibility to develop and sustain agency wide initiatives as assigned by the Senior Vice President. As a member of residential leadership team, provides oversight to 24/7 operations of numerous residential programs. Collaborates with and provides direction and supervision to Residential Directors to ensure quality direct services are provided. Is an active participant in cross discipline/department meetings.
Requirements
- Bachelors Degree (Masters preferred) in a related field with a minimum of ten years related management and or field experience.
- LEAN certification or Six sigma certification
Responsibilities
- Assumes leadership responsibility in agency wide initiatives/special projects as assigned by Senior Vice President
- Develops and Coordinate process improvements using LEAN as assigned by Senior Vice President
- Ensures policies and procedures are of highest quality will being as efficient and clear as possible
- Maintain a comprehensive understanding/knowledge base of the programs/models, including regulations, finances, and day to day operations.
- Ensure programs follow regulatory requirements and are well prepared for external reviews and surveys. Ensures programs are of high quality and that improvement is continuous and immediate with appropriate follow up.
- Professional development and supervision of Residential Directors.
- Awareness of program support area needs (human resources, recruitment, training, information technology, property management, etc) for communicating needs as appropriate.
- Awareness of major incidents and ensuring appropriate notifications, actions, and follow up.
- Serves as QIDP for individuals in their respective programs when necessary.
- Financial and budgeting oversight.
- Participation in agency-wide coordination and implementation of new program development.
- Standing chair or participate in agency wide committees as assigned by Senior Vice President
- Monitors site vacancies to ensure revenues are maximized.
- Complies with all agency policies and procedures.
- Is available 24 hours per day for emergencies at sites.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
