Associate Vice President, Family Development

East Bay Community Action Program•East Providence, RI

About The Position

East Bay Community Action Program (EBCAP) is hiring a newly created Associate Vice President, Family Development to strengthen the structure, accountability, and performance of the division’s safety-net programs. Family Development provides housing assistance, energy and heating support, food security, case management, community development, and adult education across multiple sites and funding streams. The organization is moving toward a professional, data-driven operating model, and this role will help lead that change. Reporting to the Vice President, Family Development, the Associate Vice President will take direct operational charge of several major program areas, supervise directors and managers, evaluate program performance, and improve budgets, contracts, and compliance practices. The role serves as the VP’s operational partner and assumes full operational authority for the division in the VP’s absence. The Associate Vice President will work with EBCAP’s Strategic Initiatives and Quality teams and leaders across the agency, and represent the division to funders, government bodies, and community partners. EBCAP is a private nonprofit health and human services organization serving Rhode Island’s East Bay. Its programs include Family Development, primary and dental care, behavioral health, and Head Start. The organization offers leadership development through employer-paid training and tuition reimbursement.

Requirements

Bachelor’s degree; a master’s degree is preferred.
Four to nine years of progressively responsible leadership experience, including one to three years in a high-level administrative or managerial role.
Demonstrated fiscal management ability, including budget development, monitoring, and grant compliance.
Strong working knowledge of, or interest in, laws and regulations governing social services programs.
Ability to supervise, mentor, and hold managers and staff accountable across multiple program areas.
Strong critical-thinking and problem-solving skills and ability to make sound operational decisions independently.
Strong understanding of sound case management practices.
Experience analyzing and reporting program outcomes using data platforms.
Effective public communication skills and ability to represent the division to funders, government bodies, and community partners.
Continual learner mindset.

Nice To Haves

Experience within a multi-program human services agency.
Master’s degree in Public Administration, Public Health, or a related human service field.
A record of assessing programs, budgets, and staff and leading corrective or turnaround efforts.
Comfort working with data, setting standards, and having direct performance conversations with warmth and clarity.

Responsibilities

Serve as the Vice President’s primary operational extension and assume full operational charge of the division in the VP’s absence.
Oversee day-to-day operations across several major program areas and maintain consistent service and accountability standards.
Diagnose program challenges, identify root causes, and drive corrective action.
Directly manage, mentor, and formally evaluate supervisors, program managers, and administrative personnel.
Set performance expectations, monitor results, and hold staff accountable; support staff development and build leadership capacity.
Lead budget development and monitoring for assigned departments.
Oversee grant administration and vendor and subcontractor performance; keep spending aligned with approved budgets and funder requirements.
Ensure compliance with applicable local, state, and federal laws and program-specific guidelines, and promptly address compliance gaps.
Use program data to guide decisions and meet funder reporting requirements.
Partner with Strategic Initiatives and Quality teams to conduct analyses and strengthen program quality.
Develop expertise in outcome measurement and quality improvement and lead these practices across the division.
Serve as a liaison to community partners, funders, and government bodies; represent the division in interagency meetings and coordinate service delivery with partner organizations.

Benefits

Subsidized comprehensive medical and dental insurance plans (BCBSRI) for eligible full-time employees working 30–40 hours per week.
Supplemental vision insurance.
Voluntary medical and dependent care flexible spending accounts.
Up to 3% matching 403(b) retirement plan after one year of employment.
Employer-paid life insurance and long-term disability.
Paid time off, including vacation, holidays, personal days, and sick time.
Mileage reimbursement.
Tuition reimbursement.
Employer-paid training opportunities.
Employee assistance program.