Associate Universal Banker (Seasonal)

C&N•Wysox Township, PA

4h•Hybrid

About The Position

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated. You’re motivated, friendly, and ready to make the most of your summer by gaining hands-on experience in a professional environment. At C&N, we’re seeking Associate Universal Bankers (Seasonal) to support our branch teams during the busy summer months. In this role, you’ll work at one or multiple branch locations, helping customers with transactions, answering questions, and introducing them to products and services that meet their needs. You’ll build valuable customer service skills while gaining exposure to the banking industry. If you enjoy working with people, thrive in a fast-paced environment, and are curious about a future in banking, this is a great opportunity to learn, grow, and make an impact.

Requirements

High school diploma or general education degree (GED)
Willingness to learn
Ability to work flexible hours, including Saturdays as needed
May travel between assigned branch locations
Ability to interact confidently with customers, listen actively, and provide clear, helpful responses.
Strong focus on completing transactions correctly and following procedures.
Ability to manage multiple tasks in a fast-paced environment while maintaining a positive attitude.
Willingness to support teammates and contribute to a collaborative branch environment.
Ability to learn and use banking systems and assist customers with digital tools.
Understands business operations, market trends, and applies knowledge to drive results.
Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.

Nice To Haves

Previous customer service experience is helpful but not required OR an equivalent combination of education and experience.

Responsibilities

Greet customers warmly, identify their needs, and provide accurate, timely support for account inquiries and service requests.
Process transactions including deposits, withdrawals, loan payments, and other account services while maintaining accuracy and following established procedures.
Research and resolve customer questions or concerns, ensuring a positive experience and timely follow-up when needed.
Engage in conversations to understand customer needs and introduce C&N products and services, referring customers to specialists when appropriate.
Assist customers with digital banking tools, including enrollment, activation, and troubleshooting across devices.
Deliver a positive, professional experience in every interaction while upholding C&N’s Customer Service Standards.