Associate Underwriter

Southern Trust Insurance CompanyMacon, GA
Onsite

About The Position

Under the direction of the Personal Lines Supervisor, the Personal Lines Associate Underwriter supports underwriting operations for Personal Lines new and renewal business. This role assists Personal Lines Underwriters with evaluating risk acceptability, processing policy transactions, and maintaining accurate underwriting records in accordance with established guidelines and regulatory requirements. The Associate Underwriter serves in a secondary, support capacity to underwriters while providing professional service to independent agents. This position plays an important role in supporting business growth, underwriting quality, and operational efficiency, and offers exposure to underwriting fundamentals that may support progression to an Underwriter role.

Requirements

  • Prior experience in Personal Lines underwriting or insurance customer service
  • Working knowledge of Property and Casualty insurance
  • Strong analytical and problem-solving skills with close attention to detail
  • Effective organizational and time management skills
  • Proficiency with Microsoft Office applications (Excel, Word, Outlook)
  • Strong written and verbal communication skills
  • Ability to work independently with minimal supervision while collaborating effectively within a team

Nice To Haves

  • Experience with Policy Management System is preferred

Responsibilities

  • Support Personal Lines Underwriters with underwriting activities for new and renewal accounts
  • Assist agents with quoting new business and processing approvals in accordance with New Business Guidelines and underwriter direction
  • Serve as a secondary point of contact for independent agents via telephone, email, fax, and in-person communication
  • Process policy transactions including cancellations, endorsements, and umbrella renewals while adhering to company policies and applicable state regulations
  • Request, collect, and verify underwriting information and documentation from agents or insureds (e.g., loss reports, alarm certificates, jewelry appraisals, liability exclusions)
  • Complete and support underwriting-related reporting functions, including but not limited to state reporting error reviews, mortgagee reporting error corrections, Risk Alert reports, EARS reports, and PAC without Partners
  • Print, review, and route loss review reports to underwriters
  • Distribute new business submissions within underwriting workflows
  • Accurately enter and maintain underwriting data in company systems to support quoting, reporting, and policy administration
  • Perform other related duties as assigned
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