Associate Underwriter — Personal Lines

South Shore Insurance Underwriters•Daphne, AL
•$50,000 - $60,000•Hybrid

About The Position

South Shore Insurance Underwriters (SSIU) is seeking an Associate Underwriter to join their Personal Lines team. This role involves supporting insurance agents with quotes, policy changes, and other underwriting tasks. The ideal candidate will be detail-oriented, enjoy problem-solving, and be eager to learn and grow within the insurance industry. SSIU is a Managing General Agent (MGA) specializing in excess and surplus lines property and casualty insurance, serving agencies across multiple states. They emphasize strong agency relationships and responsive service.

Requirements

  • Strong attention to detail and comfort working with premiums, coverage limits, and deductibles.
  • Clear written and verbal communication and comfort assisting agents by phone.
  • Strong organization, follow-through, and ability to manage competing priorities.
  • Sound judgment about when to work independently and when to seek guidance.
  • A willingness to learn, apply feedback, and collaborate with teammates.
  • Familiarity with Microsoft Outlook, Word, and Excel and the ability to learn insurance systems.

Nice To Haves

  • Personal lines insurance, agency service, policy processing, or underwriting support experience.
  • Transferable customer service or administrative experience who demonstrate strong accuracy, judgment, and learning ability.

Responsibilities

  • Review submissions and prepare assigned quotes within underwriting guidelines and authority.
  • Request missing information, document underwriting reviews, and refer exceptions when appropriate.
  • Respond to agent emails and phone calls regarding submissions, quotes, and policy changes.
  • Process assigned renewals and endorsements, including premium-bearing changes.
  • Assist with inspection reviews, follow up on outstanding documentation, and review proof of repairs.
  • Maintain accurate records of policy changes, communications, and underwriting decisions.
  • Manage assignments to meet service standards and communicate questions or delays early.
  • Participate in coaching, quality reviews, team coverage, and occasional agency visits.

Benefits

  • Company-paid BCBS health and dental coverage for full-time employees.
  • Competitive compensation within the posted salary range.
  • 401(k) with a 4% employer match.
  • Flexible work arrangements consistent with position requirements.
  • Generous paid time off and 12 annual paid holidays.
  • Hands-on training, coaching, and professional development opportunities.
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