Associate Trade Sales Consultant

Pella Windows & Doors•Orlando, FL

2d•Hybrid

About The Position

The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 12-18 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions). The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package. Training will primarily be based in Orlando, FL; however, a portion of training will be spent in other Florida markets, including but not limited to Jacksonville and Tampa. Upon successful completion of training, the candidate must be willing to relocate to and support an open territory within Florida based on business needs.

Requirements

Able to develop partnerships with other businesses that serve the same customers
Provide superb customer service and generate referrals from one customer to others
Create a sense of trust and reliability with customers
Skilled at relating to a variety of customers - balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Work collaboratively with Pella team members and customers
Enjoys working in fast-paced environment with a high sense of urgency
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Demonstrates confidence balanced with humility
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
Excellent influencer - can sell something new, shift paradigms, convey the value proposition
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed
Focused on details and follow through
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Ability to read and analyze documents related to contracts and work documents.
Ability to write reports and business correspondence.
Ability to verbally present information and respond to questions from customers, managers, and the general public.
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
Must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Responsibilities

Assist in the sales process in the field and in the Pella Showrooms.
Assist in building and maintaining strong customer relations
Assist in blueprint reading.
Support Sales team using PQM and CRM to generate quotes and track customer interactions
Attend Pella Sales Training and any local workshops as they become available
Represent Pella as needed at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
Acquire in depth knowledge of Pella’s offering and the competitive landscape
Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions
Collaborate with the Operations teams to ensure successful after sale service requirements
Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.