Associate Ticketing PGA TOUR Events

PGA Tour • Ponte Vedra Beach, FL

34d

About The Position

The Best Players Need the Best People. Assists in the day-to-day Ticket Operations for PGA Tour Championship Management Tournaments, with emphasis on customer service and data processing.

Requirements

• Four year college degree required in Sports Administration, Business or a related field
• One year experience in the computerized ticketing industry or related field
• Excellent communication and problem-solving skills
• Exceptional time management and organizational skills
• Proficient in Microsoft Office platforms (Excel, Word, PowerPoint, etc.)
• Ability to work well under pressure; and to meet established goals and deadlines
• Team player
• Must be comfortable interacting with the general public and co-workers in a fast-paced atmosphere
• Required to work extended or irregular hours, including nights, weekends and holidays
• Some travel required

Nice To Haves

• Knowledge of sports industry or live-event operations preferred, but not required
• Archtics and Ticketmaster ticketing systems preferred, but not required
• Salesforce/Kore CRM systems preferred, but not required

Responsibilities

• Assist in Managing customer responses across PGA TOUR platforms, including email and chat.
• Coordinate with internal stakeholders including PGA TOUR National Sales and Services Team.
• Support all credentialing and ticket fulfillment functions as needed both remotely and onsite.
• Coordinate with event ticket processing and fulfillment teams on paid and complimentary ticket requests
• Assist with the event ticket operation as a “catch-all” on-site support resource.
• Contribute as a valued team member to the overall success of the PGA TOUR Events Ticketing team.
• Special projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees