Associate, Technology

Partners for Public Good•, (Multiple States)

9d•Remote

About The Position

Partners for Public Good (PPG) is a nonpartisan team of doers who work alongside state and local governments to strengthen the operational systems—procurement, staffing, budgeting, and technology—that determine whether policy turns into results for residents. We go in alongside government staff through implementation, not just as advisors who deliver recommendations and leave, but as practitioners who stay until something has actually changed. Through our implementation work, applied research, and the Procurement Excellence Network—a practitioner community of more than 3,000 government professionals—we translate what we learn from individual governments into knowledge and tools that travel across jurisdictions. When government works, communities thrive. PPG is expanding our government transformation efforts to internal operations functions beyond procurement, including budgeting, human resources, and information technology. The Associate will support the new Technology Delivery Portfolio that provides direct project support and capacity building to state and local teams across needs like AI piloting and adoption, software implementations, IT governance, and cybersecurity. Since the portfolio is growing and refining, this Associate will have the opportunity to be an agile, versatile executor helping to build and test a new portfolio of work. The Associate will utilize foundational knowledge and experience in government technology from either the public or private sector to support project scoping through research, designing practical and durable solutions, creating project deliverables, facilitating workshops and coaching calls with governments and partners, and leading project management. Over time, the Associate may take on increasing responsibility, gaining greater autonomy in project delivery and stakeholder engagement. At PPG, Associates drive the day-to-day delivery of programmatic projects, working closely with Project Leaders and Assistant Directors to turn strategy into action. This can include multiple and fractional projects across teams. They facilitate meetings with government partners, design and produce project materials, deliver trainings and coaching, and draft key deliverables and reports. Associates may work on one in-depth project or contribute across several short-term or fractional engagements, depending on portfolio needs.

Requirements

Bachelor’s degree required or equivalent years of professional experience and/or certifications will be considered in lieu of formal education.
Three or more years of government technology experience (in the public or private sector) or related work experience.
Hands-on experience implementing or testing new AI or software in a government context, including navigating technology procurement processes, developing project or pilot workplans, and collaborating across technical and non-technical stakeholders with competing interests.
Meaningful knowledge of state and local government operations across topics like permitting, licensing, budgeting, or human resources.
Excellent writing and editing skills, including the ability to produce compelling, well-written, and error-free work products.
Strong project management skills, with track record of independently managing projects and establishing priorities among multiple simultaneous deadlines.
Familiarity with product management frameworks (e.g., agile, scrum, backlog management, product road mapping) and/or UX design processes (e.g., design thinking, usability testing, research synthesis), and tools (e.g., Figma, Miro).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Visio) and the Power Automate Platform.
General comfort with Zoom, MailChimp, Miro and/or other outreach or virtual collaboration tools.
General comfort with (and responsible use of) generative AI tools like Claude, ChatGPT, Copilot, etc.
Ability to test products (including AI tools), evaluate outputs, and recommend improvements based on performance data and user feedback.
Curiosity about emerging AI technologies and a willingness to learn new platforms and methodologies.
Willingness and ability to travel as needed at least six times per year.

Responsibilities

Support project/pilot/product scoping for the Technology Portfolio through qualitative and quantitative research. These activities might include interviews, surveys, process mapping, and policy reviews.
Design and implement day-to-day project deliverables, such as: Work plans, Public forms and applications, Project charters, SWOT analyses, and other project documents, Low- or no-code demonstration tools, Custom AI agents, Dashboards and other project or operational analytics, Streamlined policy and procedure documents, Research reports or memos, Engaging training and case study materials, Effective public-facing communications, Project impact reports.
Lead day-to-day change management and implementation activities, such as: Meetings and workshops with government and nonprofit stakeholders to align on priorities, implement project work, and address challenges as they arise, Coaching and advisory support to government partners to help diagnose the root causes of challenges, and offer feedback from outside perspectives, Project management check-ins and strategy pull-ups.
Monitor and uplift trends in government technology to understand new product offerings, functionality improvements, partnership opportunities, innovative IT procurement models, and operational practices.
Build strong relationships with government leaders, nonprofit partners, government technology companies, entrepreneurs, and start-ups.
Represent PPG at conferences and events, presenting insights from project work.
Contribute to the development of public-facing tools, templates, and publications that share best practices and innovations in public sector operational excellence.
Test and evaluate new technology relevant to PPG’s work and partnerships. Activities may include experimentation of AI use cases for PPG’s internal use and partners’ optimization, and testing of new start-up tools and online digital tools to stay on top of trends as they related to internal operation’s productivity in and out of government.
Provide input to internal operational improvement initiatives.
Support efforts to expand and refine PPG’s offerings and impact.

Benefits

medical, dental, and vision insurance, with multiple plan options to fit individual needs
access to health and flexible savings accounts
15 vacation days
12 sick days
3 personal days
2 floating holidays
12 paid holidays
a winter recess
employer match for retirement savings
paid parental leave
access to backup care for caregiving needs
work-from-home stipends or shared office space options