Associate Technical Sales & Solutions Engineer (Atlanta, GA)

Evolv Technologies Inc.•Atlanta, GA

1d•$53,000 - $88,000•Onsite

About The Position

Evolv is seeking an Associate Solutions Engineer focused on deployments to join their Technical Sales & Solutions (TS&S) team. This role is ideal for individuals who thrive in fast-paced environments, enjoy hands-on technical work, and are passionate about technology and customer success. The Associate Solutions Engineer will be responsible for installing systems, training operators, and supporting go-lives, as well as certifying and training channel partners. Additionally, they will contribute to site surveys and pre-sales activities such as pilots and demos. Evolv is a mission-driven company focused on enhancing safety and experiences in public spaces through innovative security technology. This role is critical in ensuring smooth deployments and exceptional customer experiences, acting as a bridge between technical execution and customer success.

Requirements

Willingness to travel extensively, with over 70% of time spent on the road, typically involving 3–5 days away from home per week.
Expect some nights and weekends, as many customers operate during peak event times.
Ability to lift and position proprietary equipment, using safety gear and trained techniques for safe handling.
Capability to stand and perform physically demanding tasks for extended periods.
Certain events may require 12–15 hour shifts, with appropriate meal and rest breaks.
Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
Must embody Evolv's values: Do the right thing, always; Put people first; Own it; Win together; Be bold, stay curious.

Nice To Haves

Candidates located in Atlanta are preferred, particularly those with convenient access to major transportation hubs.

Responsibilities

Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards.
Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use.
Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff.
Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments.
Assist with pre-sales tasks when needed, ensuring seamless collaboration between sales and deployment teams.
Maintain professional certifications across Evolv Express and Expedite systems.
Resolve basic out-of-the-box issues during installation and configuration, ensuring smooth system activation.
Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite.
Join live customer installations to understand real-world deployments.
Install the full suite of Evolv systems independently.
Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations).
Deliver operator training across core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment.
Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared.
Exit deployment sites to the Evolv standard, including completing post-deployment surveys/QA checklists and handing off notes to CS/Support.
Execute the entire deployment process solo for installations up to 4 systems.
Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs.
Earn Professional Certification covering core presales activities and documentation standards.
Confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps.
Learn and apply channel partner certification processes for deployment.
Create professional installers across all Evolv products.
Train partners to be effective operator trainers who meet Evolv standards.
Serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications.
Consistently train channel partners to the Evolv standard, model best practices, and act as a field leader.