Associate Technical Program Manager, Operations & Infrastructure (O&I)

Visa•Austin, TX

20h•$88,000 - $136,900•Hybrid

About The Position

The Associate Technical Program Manager (TPM) supports the planning and delivery of technology initiatives within Visa’s Operations & Infrastructure (O&I) organization. This role works closely with experienced Program Managers, Engineers, and Platform Teams to help deliver reliable, secure, and highly available internal infrastructure and platforms. This position is well‑suited for a recent college graduate who is interested in how large‑scale technology systems are planned, built, and maintained. You will gain hands‑on experience working on infrastructure refreshes, platform upgrades, and internal application support while learning industry‑standard program management practices.

Requirements

Strong organizational skills and attention to detail
Ability to manage multiple tasks and priorities in a structured environment
Clear written and verbal communication skills
Willingness to ask questions, learn quickly, and accept feedback
Interest in technology, infrastructure, and how large systems operate
Ability to work collaboratively with technical and non‑technical teammates
Comfort using common productivity tools such as Excel, PowerPoint, and collaboration platforms
Bachelors degree, OR 3+ years of relevant work experience

Nice To Haves

2 or more years of work experience
Bachelor’s degree (or graduating soon) in Computer Science, Information Technology, Engineering, Business, or a related field
Basic understanding of technology concepts (e.g., servers, networks, applications, databases)
Familiarity with project or team‑based work through coursework, internships, or extracurricular activities
Internship, co‑op, or academic project experience in technology or project coordination
Exposure to Agile or Scrum concepts through coursework or student projects
Familiarity with tools such as Jira, MS Project, SharePoint, or Teams
Strong Excel or data organization skills
Interest in Technical Program Management or Technology Operations as a career path

Responsibilities

Support project and program managers in planning, tracking, and delivering infrastructure and technology initiatives
Help coordinate activities across engineering, infrastructure, security, and operations teams
Track project schedules, action items, risks, and dependencies
Assist with organizing meetings, preparing agendas, and documenting notes and decisions
Learn how to manage basic project scope, timelines, and deliverables under guidance
Help gather data, update reports, and create simple summaries or presentations for stakeholders
Participate in technology refresh initiatives such as hardware upgrades, operating system updates, and internal platform enhancements
Learn how internal infrastructure supports business‑critical applications and services