Associate Technical Program Manager – AI Infrastructure

American IT Systems•Houston, TX

3d•$50 - $55•Hybrid

About The Position

This is a customer-facing Professional Services Technical Program/Project Manager role with AI/infrastructure domain exposure. This role supports the coordination, planning, and day-to-day operational management of enterprise AI factory and private cloud infrastructure programs within HPE's Professional Services delivery environment. The Associate Technical Program Manager operates directly under a senior Program Director and serves as the connective tissue across multi-team, multi-supplier program coordination. The role requires enough technical literacy to participate meaningfully in engineering discussions and to translate that context into clear, organized communication. The ideal candidate should combine technical/domain knowledge, project/program management, and customer-facing professional services experience.

Requirements

Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field (required)
Conceptual-level understanding of AI Factory architecture and HPE Private Cloud AI — GPU clusters, NVIDIA AI Enterprise, training vs. inference workloads, and what these environments are designed to deliver
Conceptual-level understanding of HPC fundamentals — workload schedulers (Slurm, PBS Pro), cluster management tools (HPCM, NVIDIA Base Command Manager), and high-speed networking concepts (InfiniBand)
Conceptual-level understanding of Container platform concepts — Kubernetes, Red Hat OpenShift, SUSE Rancher; understanding what these platforms do in an AI/HPC delivery context and why they matter
Conceptual-level understanding of HPE GreenLake — consumption model basics and how it shapes delivery commitments and customer conversations
Conceptual-level understanding of Hybrid cloud and on-premises infrastructure concepts at a high level — sufficient to understand where decisions and trade-offs arise across supplier boundaries
Technical literacy to participate meaningfully in engineering discussions
Ability to translate technical context into clear, organized communication
Customer-facing Professional Services experience
Experience managing infrastructure-related programs involving areas such as AI infrastructure, data center infrastructure, servers/compute, GPU infrastructure, HPC, cloud infrastructure, networking, storage, enterprise infrastructure, or infrastructure deployment/implementation
Experience managing customer/stakeholder conversations directly
Experience managing multiple technical teams or workstreams simultaneously
Exceptional organization skills
Poised and professional demeanor with senior stakeholders
High growth trajectory — intent to grow into a full Technical Program Manager or Program Director role over a 2–4 year horizon

Nice To Haves

PMI Certified Associate in Project Management (CAPM), PMP, or Agile / Scrum certification
Willingness to pursue project management certification within 12 months of joining if not already held
Cloud, infrastructure, or AI-adjacent coursework, academic projects, or certifications are a plus (e.g., AWS Cloud Practitioner, NVIDIA DLI, Linux Foundation Certified IT Associate)
Recent engineering graduate who gravitated toward coordination, leadership, and communication rather than deep technical specialization
Experience leading structured teams — student government, technical or engineering clubs, hackathon organizing, sports captaincy, community programs
Technically curious and comfortable in rooms with senior engineers; asks good questions, captures accurately, and knows when to listen

Responsibilities

Support the Program Director in monitoring delivery progress across AI infrastructure, GPU platform, HPC, and container platform workstreams.
Maintain and update program plans, milestone trackers, risk logs, and action item registers across all active workstreams.
Ensure the director has a timely, accurate, and consolidated view of program health across all workstreams and supplier tracks.
Own scheduling, agenda preparation, pre-read distribution, and minutes/action item capture for all program governance meetings, team standups, and supplier touchpoints.
Track and follow up on open action items across engineering teams and suppliers on the director's behalf.
Step in as the director's proxy in routine coordination and status meetings when the director is unavailable, escalating decisions rather than making them.
Participate in engineering standups, technical reviews, and supplier calls.
Build sufficient familiarity with AI factory architecture, GPU cluster operations, HPC workload management, and container platforms to accurately capture technical status and blockers.
Relay technical context to the director clearly and without distortion; flag issues proactively without needing to resolve them.
Maintain a live consolidated view of program priorities and outstanding decisions; surface these to the director on a defined cadence.
Prepare concise status summaries, escalation briefs, and decision-ready materials that allow the director to act quickly and confidently.
Track supplier commitments and engineering team deliverables against agreed timelines; highlight variances before they become escalations.
Maintain all program documentation in a structured, current, and accessible state — including program plans, decision logs, RAID logs, and supplier trackers.
Ensure program artifacts are consistently formatted and ready for director review or stakeholder distribution at short notice.
Support onboarding of new team members or suppliers by providing organized program context documentation.
Actively build familiarity with HPE's AI infrastructure portfolio, GreenLake delivery model, and professional services delivery practices.
Pursue project management certification (PMI-CAPM, PMP, CSM, or equivalent) ideally within the first year in role.
Contribute observations and improvement suggestions to the director to continuously refine program coordination practices.