Associate Technical Analyst - Pathology Systems Administrator

Highmark Health

19h•Hybrid

About The Position

The Pathology Systems Administrator is responsible for the day‑to‑day administration, support, and lifecycle management of enterprise pathology and laboratory information systems that support diagnostic workflows across the organization. This role partners closely with pathology operations, clinical stakeholders, vendors, and IT infrastructure teams to ensure highly available, secure, and compliant systems that directly enable patient care. The administrator manages pathology applications, interfaces, and supporting infrastructure, ensuring system reliability, regulatory compliance (e.g., CAP, CLIA, HIPAA), and alignment with enterprise IT standards. The role plays a critical part in system upgrades, integrations, migrations, incident resolution, and continuous improvement of pathology technology platforms.

Requirements

Information Systems or Technology
Basic Analytical Skills
Basic Problem-Solving
Basic Communication Skills
Bachelor’s degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Nice To Haves

Lean/Six Sigma
Health Insurance or Healthcare Industry
Master's degree in Business Administration, Business Management, Information Systems or related field
Information Technology Infrastructure Library (ITIL)
The Open Framework Group (TOGAF)
Six Sigma
Project Management Professional (PMP)

Responsibilities

Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions.
Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.
Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
Other duties as assigned or requested.