Associate Tech-W2

Insight Enterprises, Inc. • Everman, TX

3d • Onsite

About The Position

As a Flex Services Technician, you’ll be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You’ll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow. Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.

Requirements

• IT-related certificate or diploma
• 2–5 years of troubleshooting or IT support experience
• Strong communication, organizational, customer service, and problem-solving skills

Nice To Haves

• A+ certification
• Previous experience working as certified HP, Dell or Lenovo technician

Responsibilities

• Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
• Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
• Completing all required technical documentation for billing, product returns, and compliance.
• Supporting Insight’s depot programs such as Hot Swap and Repair

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree