Associate Systems Engineer

BDO USA • Grand Rapids, MI

14h • $100,000 - $120,000

About The Position

The Associate Systems Engineer ensures the availability, security, and performance of the enterprise infrastructure. This role focuses on the installation, configuration, maintenance, and monitoring of Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies. Acting as a foundational technical resource, the Associate Engineer assists with system upgrades, troubleshoots service disruptions, and maintains comprehensive technical documentation to support operational continuity.

Requirements

• High School Diploma/GED, required
• One (1) or more years of experience managing multiple systems, required
• Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment, required
• Prior experience managing and maintaining Microsoft Windows Servers 2022/2025; Windows 11, required

Nice To Haves

• Bachelors degree in Computer Science or Information Systems, preferred
• Prior experience with HP ProLiant servers, HP Blade chassis, Cisco UCS Servers, preferred
• Microsoft MCSA / MCSE certification, preferred
• Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Administrator Associate (AZ-104), preferred
• Prior experience or knowledge of VMWare ESX v8, preferred
• Prior experience with RedHat Linux v8 or newer, preferred

Responsibilities

• Monitors and maintains servers and possibly storage systems
• Analyzes and troubleshoots system issues
• Assists with the performance and coordination server replacements and server builds
• Monitors, manages and maintains Active Directory
• Acts as a technical resource for the Project Management Office
• Completes and upgrades system documentation
• Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions
• Triage and resolve escalations from the team within defined customer SLAs
• Be a problem solver - Identify solutions for hardware, software, and network issues
• Leverage remote support tools to resolve support requests
• Communicate with clients and project leads in a highly professional and timely manner
• Other duties as required

Benefits

• ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
• Comprehensive compensation and Total Rewards benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED