Associate Systems Engineer

Agero•Clarksville, TN

19h•$57,000 - $65,000•Onsite

About The Position

The Associate Systems Engineer supports the installation, configuration, and maintenance of the organization’s server environment. Reviews and resolves problems associated with server hardware, OS and application software and escalates when appropriate. Reports problems on both server and workstation systems. Provides third level support for administration and maintenance of PC and system applications.

Requirements

Service Oriented/Internal Customer Service
Fast & Flexible
Focus on Results
Teamwork & Collaboration
Self Awareness/Personal Accountability
Informing and Communicating
High school diploma and some related technical training or equivalent experience.
2-5 years related experience administering networks.
Good troubleshooting and problem solving skills.
Ability to work within all levels of the organization.
Good understanding of networking concepts.
Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.

Nice To Haves

Certification is preferred.
ITIL Foundations process knowledge a plus.

Responsibilities

Supports the regular maintenance of core corporate information systems (Exchange, NT, RAS, SQL), including upgrades, expansions, and security.
Performs routine backups of system and data files, restores as requested or required and adheres to disaster recovery procedures.
Administers user and group accounts for the Network Operating System, including the assignment of security privileges.
Manages voicemail and call routing services for organizational requirements, including installing and configuring phones and network ports.
Manages file and print services for organizational requirements, including installing and configuring printers and print queues.
Manages accounts and related services in Microsoft Exchange Server including web-based access.
Provides first and second level technical support to desktop specialists and assists in carrying out company objectives including software rollouts.
Completes additional assignments as assigned.