Associate Systems Engineer

Custom Computer Specialists • Queens, NY

9h

About The Position

The Associate Systems Engineer supports the design, implementation, integration, and maintenance of enterprise network infrastructure across client environments. Working with Systems Engineers and project teams, this role performs hands-on installation and configuration of wired and wireless network technologies, security surveillance technologies, rack-and-stack activities, cabling, and technical documentation. The position also coordinates with third-party vendors and supports end-user technology integration.

The role involves travel throughout the five boroughs of New York City and reporting to the Long Island Headquarters. Employees work both in the field and at the office depending on project and operational requirements. The standard schedule is 8:00 AM to 5:00 PM, shifting to 9:00 AM to 6:00 PM during school breaks, summer months, or as needed for business operations and project requirements. Employees must maintain a flexible schedule and may work adjusted hours based on project timelines, construction schedules, maintenance windows, emergency response, or other operational needs. The salary range is $60,000–$65,000.

Requirements

• At least 2 years of hands-on experience with network infrastructure installation, integration, troubleshooting, and technical documentation.
• Valid driver’s license and access to a reliable vehicle.
• Ability to work in active and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities.
• Ability to lift 10 pounds or more, transport equipment, and safely use ladders when required.
• Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, and wireless networking.
• Hands-on experience supporting LAN and WLAN environments.
• Knowledge of Cat5e, Cat6, and fiber-optic cabling standards, cable types, connectivity, and termination methods.
• Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls.
• Experience performing Cisco IOS and network device firmware upgrades and downgrades.
• Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation.
• Strong troubleshooting and analytical skills, including the ability to identify and appropriately escalate complex technical issues.
• Strong attention to detail and ability to accurately document network configurations, installations, changes, and project activities.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills, including the ability to manage multiple project responsibilities.
• Ability to work independently in the field and collaborate effectively with engineers, project managers, vendors, and other team members.

Nice To Haves

• CCNA certification is strongly preferred, along with demonstrated interest in continued Cisco networking education and professional development.
• Previous networking or technology project experience in NYC DOE school buildings or administrative office environments.
• Familiarity with NYC DOE and SCA network infrastructure standards and project requirements.
• Hands-on experience with video surveillance projects and technologies.
• Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms.

Responsibilities

• Install and rack-and-stack network equipment across varied environments, including active and new construction sites.
• Patch, cable, label, and organize network devices according to approved network designs.
• Assist with installing and configuring Cisco and Cisco Meraki technologies, including switches, firewalls, and wireless access points.
• Conduct pre- and post-implementation site assessments and document network environments, equipment, configurations, and completed work.
• Maintain project documentation, including client sign-offs, punch lists, equipment information, implementation records, and issue resolutions.
• Identify, communicate, and escalate technical or project-related issues in a timely and professional manner.
• Coordinate third-party vendors, including delivery, security, and other project vendors, to support project execution.
• Provide post-installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required.
• Perform other job-related duties and support additional technology projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed