Associate Systems Engineer (MDM)

PowerSchool Group • Dallas, TX

2d

About The Position

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool.

Requirements

• 4+ years of experience in Systems Engineering, Endpoint Engineering, or similar role
• Hands-on experience with Microsoft Intune (device management, application deployment, compliance policies)
• Strong knowledge of Windows and macOS administration
• Experience with Azure AD / Entra ID, device identity, and access management
• Solid understanding of endpoint lifecycle management and ITSM processes
• Experience troubleshooting enterprise-level system and device issues

Nice To Haves

• Experience with MDM migration projects (e.g., JAMF to Intune)
• Familiarity with scripting (PowerShell, Bash) and automation tools
• Experience with Autopilot, VDI, or Windows 365
• Knowledge of ITIL practices and service management platforms (e.g., Freshservice)
• Certifications such as Microsoft Endpoint Administrator Associate or similar

Responsibilities

• Design, implement, and maintain enterprise device management solutions using Microsoft Intune and related technologies
• Manage and optimize device lifecycle processes including provisioning, enrollment, compliance, patching, and retirement
• Develop and maintain configuration profiles, compliance policies, and application deployment strategies
• Support and enhance MDM architecture, including migration initiatives (e.g., JAMF to Intune) and continuous improvement efforts
• Engineer and support core endpoint platforms across Windows, macOS, and mobile devices
• Partner with infrastructure teams on identity (Entra ID/Azure AD), access, and conditional access policies
• Monitor system health and performance, proactively identifying and resolving issues
• Maintain documentation for system configurations, standards, and processes
• Automate endpoint deployment and management processes (Autopilot, scripting, policy automation)
• Improve system efficiency by reducing manual processes and standardizing configurations
• Contribute to enterprise-wide initiatives focused on IT automation and workflow optimization
• Serve as Tier 3 escalation point for complex endpoint and system issues
• Collaborate with Service Desk and regional IT teams on incident resolution and root cause analysis
• Participate in on-call or critical incident response as needed
• Implement endpoint security controls aligned with enterprise security standards
• Support compliance initiatives through policy enforcement and device posture management
• Partner with InfoSec on risk mitigation and vulnerability management

Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Pet Insurance
• Identity Theft Protection
• Student Debt Repayment Program
• Prepaid Legal coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed