Associate Systems Analyst- IT Sales & Trade Portfolio
About The Position
Reporting to the Director of IT, you will support the delivery, maintenance, and improvement of business applications within the Sales & Trade IT portfolio. You will take ownership of assigned tasks, investigate issues deeply, and build a strong understanding of both business processes and the technical systems that enable them. This is an entry-level, hands-on role designed for someone eager to learn through meaningful execution experience. Your Impact Investigate and resolve application issues by analyzing data, system behavior, configurations, workflows, and logs. Complete assigned work independently and reliably with appropriate guidance. Manage multiple tasks concurrently while maintaining clear, proactive communication. Perform system administration tasks such as data validation, configuration updates, access management, and integration checks. Execute system integration testing and document system behaviors, troubleshooting steps, root causes, and resolutions. Build expertise in end-to-end business processes and apply it to shaping, validating, and improving technology solutions. Map workflows, data flows, and system interactions with accuracy and precision. Assist in writing user stories, acceptance criteria, and functional specifications. Troubleshoot incidents using SQL, system logs, data analysis, and configuration review. Support system enhancements through testing, data validation, and documentation. Participate in test execution, defect analysis, and release validation activities. Build Power BI reports, dashboards, and data visualizations. Contribute to integration and deployment activities as part of project and release cycles. Participate in Agile practices, breaking down work, estimating tasks, and identifying risks or dependencies. Communicate status, risks, and blockers clearly to IT teammates and business stakeholders.
Requirements
- Bachelor's degree in Computer Science, MIS, Engineering, Business Analytics, or related field, or equivalent experience.
- Internship or 1+ years of IT, technical, or application support experience preferred.
- Proficiency in SQL, including writing joins, filters, and aggregations, and diagnosing data discrepancies.
- Working knowledge of semantic data modeling concepts, database objects, and dimensional modeling techniques such as star schemas.
- Familiarity with application systems, data flows, workflow processes, and integration concepts.
- Strong attention to detail, analytical ability, and problem-solving skills.
- Clear communication, documentation, and organizational skills.
- Self-starter who works independently within a matrixed, cross-functional environment.
- Translate business needs into actionable technical tasks and communicate technical concepts clearly.
- Manage multiple priorities in a fast-paced environment.
- Willingness to travel up to 15% annually.
Nice To Haves
- Exposure to Databricks, Snowflake, SAP BW/HANA, or programming languages (Python, C#, JavaScript, ABAP) is a plus.
Responsibilities
- Investigate and resolve application issues by analyzing data, system behavior, configurations, workflows, and logs.
- Complete assigned work independently and reliably with appropriate guidance.
- Manage multiple tasks concurrently while maintaining clear, proactive communication.
- Perform system administration tasks such as data validation, configuration updates, access management, and integration checks.
- Execute system integration testing and document system behaviors, troubleshooting steps, root causes, and resolutions.
- Build expertise in end-to-end business processes and apply it to shaping, validating, and improving technology solutions.
- Map workflows, data flows, and system interactions with accuracy and precision.
- Assist in writing user stories, acceptance criteria, and functional specifications.
- Troubleshoot incidents using SQL, system logs, data analysis, and configuration review.
- Support system enhancements through testing, data validation, and documentation.
- Participate in test execution, defect analysis, and release validation activities.
- Build Power BI reports, dashboards, and data visualizations.
- Contribute to integration and deployment activities as part of project and release cycles.
- Participate in Agile practices, breaking down work, estimating tasks, and identifying risks or dependencies.
- Communicate status, risks, and blockers clearly to IT teammates and business stakeholders.
Benefits
- Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
- Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
- Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
- Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
