IT Systems Analyst Senior

USAA • San Antonio, TX

23h • Hybrid

About The Position

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: United Services Automobile Association Tasks: Serves as a SME for business topics for multiple technical delivery functions. Employs creativity, ingenuity, and innovation in the search for technology solutions designed to support analysis and business need. Leads analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards. Leads traceability of approved and base lined artifacts through the software development life cycle to include specifications, design, development, testing, implementation and defect prioritization. Provides guidance and review of test artifacts to ensure coverage of testable requirements. Provides certification and actively participates in defect management activities to confirm requirements are being met. Provides guidance through knowledge of system design and software development concepts. Uses modeling techniques (e.g. UML) and use case development experience with one or more software development frameworks. May allow for partial telecommute. Requirements: Will accept a Bachelor’s degree in Computer Science, Electronic Engineering, Physics, Mathematics, Statistics, or related field and 6 years of progressive, post-baccalaureate experience in the job offered or in a related occupation. Position requires: Analytical and reporting knowledge in ServiceNow. Troubleshooting skills with assigned Tickets. Vulnerability program execution, delivery, Risk and Compliance procedures and standards. Waterfall and Agile Working knowledge of rating and pricing models, rate order configuration and business rules. MS Office JWM JIRA Python Postman Informatica PowerCenter Oracle SQL GitLab Control-M Guidewire Policy Center Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288 Relocation assistance is Not Available for this position. This position is eligible for the Employee Referral Program. #DNP Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an existing USAA employee, please use the internal career site in OneSource to apply. Please do not type your first and last name in all caps. Find your purpose. Join our mission. USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection here.

Requirements

• Will accept a Bachelor’s degree in Computer Science, Electronic Engineering, Physics, Mathematics, Statistics, or related field and 6 years of progressive, post-baccalaureate experience in the job offered or in a related occupation.
• Position requires: Analytical and reporting knowledge in ServiceNow.
• Troubleshooting skills with assigned Tickets.
• Vulnerability program execution, delivery, Risk and Compliance procedures and standards.
• Waterfall and Agile
• Working knowledge of rating and pricing models, rate order configuration and business rules.
• MS Office
• JWM
• JIRA
• Python
• Postman
• Informatica PowerCenter
• Oracle SQL
• GitLab
• Control-M
• Guidewire Policy Center

Responsibilities

• Serves as a SME for business topics for multiple technical delivery functions.
• Employs creativity, ingenuity, and innovation in the search for technology solutions designed to support analysis and business need.
• Leads analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards.
• Leads traceability of approved and base lined artifacts through the software development life cycle to include specifications, design, development, testing, implementation and defect prioritization.
• Provides guidance and review of test artifacts to ensure coverage of testable requirements.
• Provides certification and actively participates in defect management activities to confirm requirements are being met.
• Provides guidance through knowledge of system design and software development concepts.
• Uses modeling techniques (e.g. UML) and use case development experience with one or more software development frameworks.
• May allow for partial telecommute.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
• These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level