IT Business Systems Analyst

Pinnacle Transplant Techn • Phoenix, AZ

2d • $113,100 - $133,300 • Onsite

About The Position

The Onsite IT Business Systems Analyst plays a key role in optimizing and maintaining Pinnacle Transplant Technologies’ strategic applications including ERP\QMS systems, software programs, data analytics and reporting platforms. The successful candidate will provide technical leadership and expertise to streamline business processes, enhance data analytics, ensure seamless integration of various systems and provide technical support to the organization. This role collaborates with business units, IT, and functional stakeholders to develop and enforce data standards, ensure consistency, and drive data-driven business processes.

Requirements

• 5+ years of proven experience working with various IT and Business systems.
• Experience with QAD/ERP and Microsoft PowerBI is required.

Nice To Haves

• Microsoft Certified: Power BI Data Analyst Associate and Azure Data Fundamentals are preferred.

Responsibilities

• Manage and support daily application and system administrative activities including user maintenance, end user reporting/data requests, access control, identity and access management, database maintenance and other various administrative activities.
• Own the organization’s master data domains (Customer, Vendor, Material, Item, Product, etc.) across multiple business systems (ERP, CRM, QMS, etc.)
• Ensure data contained within, and flowing between all applications is accurate.
• Monitor, analyze, and resolve data quality issues; identify root causes and corrective actions.
• Provide application subject matter expertise to support business process improvement and enhancement efforts.
• Collaborate with stakeholders to define KPIs and deliver actionable reports and dashboards.
• Coordinate IT activities with the business and external vendors.
• Work with business users to create user stories, document requirements and create test scripts.
• Update or partner with third parties to update system configurations and/or integrations to support requirements.
• Troubleshoot and resolve problems with system and application configurations and setups.
• Support an application environment with 180+ users onsite and in remote locations across various time zones.
• Automate application administrative tasks to improve operational efficiency.
• Identifies process improvements and technologies.
• Interfaces with software, services vendors and internal accounting department to facilitate the purchase of software and services.
• Create and maintain standardization and documentation of technology, policies and processes.
• Create and maintain and manage application lists and documentation.
• Work independently as well as collaboratively with other IT staff, business functions and external vendors.
• Interact and communicate with all levels of employees within the organization, as well as suppliers, customers, and peers effectively.
• Comply with policies, procedures, standards, and rules of the organization.
• Maintain quality assurance policy consistent with ISO standards, ensuring FSA/AATB regulatory compliance.
• Perform all other job-related duties as assigned.

Benefits

• 160 hours of Vacation time, 6.16 hours accrued bi-weekly starting date of hire. Available to use after 90-days of employment.
• 1 week, 40 hours of Paid Sick Leave accrued bi-weekly starting date of hire. Available to use after 90-days of employment.
• 10 annual paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed