Associate System Engineer - LLC

Ho-Chunk, Inc.•Lincoln, NE

1d•Onsite

About The Position

Reporting to the Sr. IT Manager, the IT Associate Systems Engineer supports the design, implementation, and maintenance of WarHorse Gaming, LLC infrastructure. This role works closely with senior engineers to ensure system reliability, performance, and operational efficiency across enterprise environments.

Requirements

Must be 21 years of age or older
Bachelor’s degree in Computer Science or related field, or MCSE
Minimum of 3 years of systems engineering experience (or equivalent combination of education and experience)
Familiarity with SQL databases, VMware, and Microsoft Windows Server
Understanding of Active Directory, DNS, DHCP, NTFS permissions, and certificate management
Exposure to high availability (HA) and fault tolerance (FT) concepts
Basic knowledge of enterprise storage and backup solutions
Experience with PowerShell, Batch, or similar scripting tools
Understanding of Windows patching processes
Awareness of cloud platforms such as Azure, AWS, or Google Cloud
Familiarity with storage technologies (NFS, fiber-channel, object storage)
Strong problem-solving and analytical skills
Ability to work in a fast-paced, deadline-driven environment
Strong communication and collaboration skills
Must be able to obtain and maintain a gaming license
Valid driver’s license required
Ability to obtain and maintain a Nebraska Gaming License

Nice To Haves

MCSE or similar certifications

Responsibilities

Support and uphold the Mission, Vision, and Values of WarHorse Gaming, LLC
Assist with installation, configuration, and maintenance of servers, networks, and system software
Monitor system performance and report anomalies to senior engineering staff
Support troubleshooting of hardware and software issues under guidance
Participate in system testing, validation, and quality assurance processes
Collaborate with IT teams to resolve user-reported technical issues
Maintain accurate inventory of hardware and software assets
Support incident, problem, and change management processes, including documentation
Assist in troubleshooting infrastructure issues and escalate complex problems as needed
Contribute to technical documentation, including runbooks, procedures, and diagrams
Assist with scripting (PowerShell, Python) to automate tasks and improve efficiency
Support storage systems and virtual machine (VM) environments under supervision
Maintain system configuration and service documentation
Perform additional duties as assigned