Associate System Administrator
About The Position
Administer and support infrastructure systems in an enterprise environment. Ensure systems are configured in a manner that optimally supports the strategies of the business and continuously delivers value. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud Proactively maintain infrastructure systems to ensure maximum uptime Actively monitor systems for performance bottlenecks and resolve issues Monitor, scan, and test systems for security vulnerabilities and resolve issues Support the administration of user directory and policies Assist with infrastructure support of products managed by VRA Product Teams Support all client applications Research, test, and install software updates Create and maintain documentation for implemented solutions Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives Identify opportunities for process improvement and develop and implement solutions that drive value for the organization On-call as needed to provide technical support to off-shifts
Requirements
- Associates/Bachelor’s degree in computer science or related field or equivalent experience
- 1+ years of server administration experience and supporting enterprise applications
- Experience administering or supporting: Microsoft Exchange email environments
- Microsoft 365 services and workloads
- Virtual Desktop Infrastructure (VDI) environments
- Physical server hardware, including installation, maintenance, and troubleshooting
- Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS)
- Active Directory user and group administration
- Group Policy configuration and management
- Print server administration and print queue management
- Experience working within a helpdesk or ticketing system environment
- Fundamental understanding of core networking concepts, including TCP/IP, DNS, and DHCP
- Working knowledge of Microsoft Server platform administration
- Proficiency in Microsoft Windows operating systems and Microsoft Office applications
- Strong troubleshooting skills with a customer‑focused support approach
- Proven analytical and problem‑solving abilities
- Detail‑oriented with the ability to manage multiple tasks and priorities simultaneously
- Strong organizational skills with consistent follow‑through
- Excellent interpersonal, written, and verbal communication skills
- Ability to build and maintain effective working relationships with internal and external customers, handling situations with confidence, tact, and resourcefulness
- Flexibility and adaptability, with the ability to perform effectively under pressure and within a fast‑paced office environment
- Strong team player with a collaborative mindset
- Commitment to delivering high‑quality solutions that support the success of all company brands
- Willingness and ability to stay current with evolving technology and industry trends
- Willingness and ability to manage technical projects to successful completion
Nice To Haves
- Current certifications in cloud computing, modern infrastructure, or similar desired
- Understanding of virtualization, cloud infrastructure, and storage systems preferred
Responsibilities
- Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud
- Proactively maintain infrastructure systems to ensure maximum uptime
- Actively monitor systems for performance bottlenecks and resolve issues
- Monitor, scan, and test systems for security vulnerabilities and resolve issues
- Support the administration of user directory and policies
- Assist with infrastructure support of products managed by VRA Product Teams
- Support all client applications
- Research, test, and install software updates
- Create and maintain documentation for implemented solutions
- Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives
- Identify opportunities for process improvement and develop and implement solutions that drive value for the organization
- On-call as needed to provide technical support to off-shifts
Benefits
- Medical plan options including both a HDHP/HSA plan and a PPO plan
- Dental
- Vision
- Flexible spending accounts
- Employer provided 2X your salary in life insurance
- Voluntary life insurance for you, your spouse and your children
- Short-term disability
- Long-term disability
- 401k with generous company match, immediate vesting (age and service requirement)
- Strong line up of professionally managed funds
- Safe-harbor plan design
- Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
- 9 paid holidays a year
- Paid bereavement leave
- Voluntary Time Off
- Access to a variety of financial, physical, and mental wellness experts
- Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
- Opportunities for leadership development, skill development and career advancement
- Generous employee discount on Vera Bradley products
- Bonus opportunity
- identity protection
- legal services
- pet insurance
- cell phone discount
- employee referral bonus
- annual birthday gift
- DailyPay
- corporate fitness facility
- individual policies through Aflac
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
