On-site)

Vanderbilt University Medical Center•Clarksville, TN

8d•Onsite

About The Position

This role manages server operating systems and infrastructure components for computing environments with some guidance. Provides help desk support services across the Clarksville hospital for basic IT support, systems administration, networking, performance tuning, monitoring and capacity planning while adhering to enterprise ITIL processes and procedures. Enforces policies and procedures for maintaining the security and integrity of the system and ensures the system meets availability and disaster recovery requirements. This role is on-site at the Clarksville Vanderbilt hospital.

Requirements

IT Help Desk or IT support experience
Strong customer service skills & ability
Bachelor's degree, preferably in Information Technology or Computer Science
Local to the Clarksville, TN area
Server Monitoring and Tuning (Fundamental Awareness): Has exposure, light experience, or past experience working with performance data and knows how to get metrics data if directed by others. Can perform basic tracking of performance metrics, CPU utilization.
Server Security (Novice): Has detailed knowledge of the functionality of security systems and understands how they work and interface with data, applications and systems. Able to explain and document the functionality of security requirements and how they relate to the business and an information security program.
Server Installation and Upgrade (Fundamental Awareness): Demonstrates a working knowledge of the utility programs required for installing and upgrading assignment-related software. Has a working knowledge of appropriate operation systems and access methods.
Server Administration (Fundamental Awareness): Has training, direct exposure, light experience, or past experience working with the skill.
Network Operating Systems (Fundamental Awareness): Familiar with basic commands necessary to start and inquire on execution status of other processes. Can list content of files and directories. Looks to supervisor for answers to more complex questions.