Associate System Administrator

Vera Bradley • Roanoke, IN

23h • Onsite

About The Position

Administer and support infrastructure systems in an enterprise environment. Ensure systems are configured in a manner that optimally supports the strategies of the business and continuously delivers value.

Requirements

• Associates/Bachelor’s degree in computer science or related field or equivalent experience
• 1+ years of server administration experience and supporting enterprise applications
• Experience administering or supporting: Microsoft Exchange email environments
• Microsoft 365 services and workloads
• Virtual Desktop Infrastructure (VDI) environments
• Physical server hardware, including installation, maintenance, and troubleshooting
• Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS)
• Active Directory user and group administration
• Group Policy configuration and management
• Print server administration and print queue management
• Experience working within a helpdesk or ticketing system environment
• Fundamental understanding of core networking concepts, including TCP/IP, DNS, and DHCP
• Working knowledge of Microsoft Server platform administration
• Proficiency in Microsoft Windows operating systems and Microsoft Office applications
• Strong troubleshooting skills with a customer‑focused support approach
• Proven analytical and problem‑solving abilities
• Detail‑oriented with the ability to manage multiple tasks and priorities simultaneously
• Strong organizational skills with consistent follow‑through
• Excellent interpersonal, written, and verbal communication skills
• Ability to build and maintain effective working relationships with internal and external customers, handling situations with confidence, tact, and resourcefulness
• Flexibility and adaptability, with the ability to perform effectively under pressure and within a fast‑paced office environment
• Strong team player with a collaborative mindset
• Commitment to delivering high‑quality solutions that support the success of all company brands
• Willingness and ability to stay current with evolving technology and industry trends
• Willingness and ability to manage technical projects to successful completion

Nice To Haves

• Current certifications in cloud computing, modern infrastructure, or similar desired
• Understanding of virtualization, cloud infrastructure, and storage systems preferred

Responsibilities

• Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud
• Proactively maintain infrastructure systems to ensure maximum uptime
• Actively monitor systems for performance bottlenecks and resolve issues
• Monitor, scan, and test systems for security vulnerabilities and resolve issues
• Support the administration of user directory and policies
• Assist with infrastructure support of products managed by VRA Product Teams
• Support all client applications
• Research, test, and install software updates
• Create and maintain documentation for implemented solutions
• Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives
• Identify opportunities for process improvement and develop and implement solutions that drive value for the organization
• On-call as needed to provide technical support to off-shifts

Benefits

• Medical plan options including both a HDHP/HSA plan and a PPO plan
• Dental
• Vision
• Flexible spending accounts
• Employer provided 2X your salary in life insurance
• Accidental Death and Disability insurance
• Voluntary life insurance for you, your spouse and your children
• Short-term disability
• Long-term disability
• 401k with generous company match, immediate vesting (age and service requirement)
• Strong line up of professionally managed funds
• Safe-harbor plan design
• Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
• 9 paid holidays a year
• Paid bereavement leave
• Voluntary Time Off
• Access to a variety of financial, physical, and mental wellness experts
• Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
• Opportunities for leadership development, skill development and career advancement
• Generous employee discount on Vera Bradley products
• Bonus opportunity
• identity protection
• legal services
• pet insurance
• cell phone discount
• employee referral bonus
• annual birthday gift
• DailyPay
• corporate fitness facility
• individual policies through Aflac

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees