Associate Supply Chain Planning Manager (S&OE / Demand Fulfillment)

The Magnum Ice Cream Company•Englewood Cliffs, NJ

4d•$88,600 - $133,000•Hybrid

About The Position

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. Job Title: Associate Supply Chain Planning Manager (S&OE / Demand Fulfillment) Scope: North America Location: Englewood Cliffs, NJ Terms: Permanent, Full-time, Hybrid, International assignment and relocation are not available for this role. THE ROLE: The Associate Supply Chain Planning Manager leads end-to-end service execution and short-term supply-demand balancing across a complex Ice Cream portfolio. This is a high-impact, demanding role requiring a driven leader with exceptional communication and stakeholder management skills. The role owns the 0–16 week service outlook, ensuring risks are proactively identified, root-caused, and resolved through clear strategy and decisive cross-functional action. Acting as the integrator between S&OP and S&OE, this role aligns planning with execution, driving visibility, speed, and accountability across Supply Planning, Logistics, Customer Operations, and Market teams. A key focus is delivering best-in-class service through data-driven decision-making, advanced scenario planning, and continuous improvement, while leading transformation initiatives including automation and AI-enabled insights.

Requirements

Owns outcomes end-to-end and thrives in a fast-paced environment
Brings strong communication and stakeholder management skills
Is highly analytical, able to identify root causes and deliver solutions
Demonstrates strategic thinking and a continuous improvement mindset
Operates effectively in complex, matrixed organizations

Responsibilities

Enterprise Service Ownership & Strategy: Own the end-to-end service outlook, ensuring clear visibility of risks and recovery plans. Define and execute response strategies balancing service, cost, and waste. Establish prioritization frameworks and escalation triggers.
Advanced Response Management & Risk Mitigation: Identify and root-cause systemic risks and network constraints. Lead scenario planning and ensure clear mitigation actions. Drive cross-functional alignment and rapid issue resolution.
S&OP / S&OE Integration & Governance: Own Response Planning inputs into DSR and executive reviews. Align mid-term planning with short-term execution realities. Lead governance forums and influence senior decision-making.
Cross-Functional Leadership & Influence: Serve as the central point of accountability across Supply Chain functions. Influence without authority across multiple stakeholders and leadership levels. Drive a culture of ownership, accountability, and execution discipline.
Communication & Leadership Visibility: Lead executive communication on service performance, risks, and actions. Translate complexity into clear, data-driven insights. Ensure clarity on decisions, ownership, and timelines.
Transformation & Capability Building: Advance response planning through standardization, analytics, and AI. Build and coach high-performing teams in problem solving and scenario planning. Drive continuous improvement to reduce inefficiencies and variability.