Associate Store Manager, Full Time, Walnut Creek - Pottery Barn
About The Position
The Associate Store Manager, in partnership with the General Manager, is responsible for ensuring the store meets or exceeds sales and contest goals, while also meeting payroll goals based on current trends. This role involves prioritizing, planning, and adjusting schedules and daily agendas to meet business goals, and holding the team accountable for achieving them. The Associate Store Manager will also participate in recruiting, interviewing, and selecting qualified candidates to build a talent pipeline. Key responsibilities include training and motivating associates through ongoing programs in sales, customer service, and product knowledge, as well as developing associates to assume increased levels of responsibility. Performance assessment, ongoing feedback, and completion of performance appraisals and development plans are crucial. The role requires maintaining a presence through effective floor management, ensuring staff coverage, and upholding store standards for visuals, cleanliness, signage, and safety. Additionally, the Associate Store Manager will manage store-operating procedures like inventory levels and cash control to minimize store losses, ensure compliance with company policies, and foster an environment of fair and respectful treatment for all associates, in line with the People First Philosophy.
Requirements
- 2-3 years management experience. Specialty retail preferred.
- Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
- Proven ability to identify top talent and train/develop/retain great people.
- Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
- Effective communication, organization and leadership skills.
- Proven ability to motivate and influence others through personal actions and examples.
- Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
Responsibilities
- Ensure store meets or exceeds sales and contest goals.
- Meet payroll goals based on current trends.
- Prioritize, plan and adjust schedules and daily agendas to meet business goals.
- Hold team accountable to achieving goals.
- Recruit, interview, and select qualified candidates to build a talent pipeline.
- Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
- Develop associates to assume increased levels of responsibility.
- Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
- Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
- Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
- Maintain a safe work environment and ensure ongoing safety training and awareness.
- Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
- Manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
- Ensure the store meets company guidelines in opening and closing.
- Monitor company assets through accurate inventory procedures.
- Ensure associates comply with all Company policies and procedures.
- Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
- Monitor assets through accurate inventory management procedures.
Benefits
- Competitive salaries and comprehensive health benefits
- A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays and other time-off programs
- Health benefits, including health, dental and vision insurance
- Health and dependent care tax-free spending accounts
- Medical, family and bereavement leave
- Same-sex domestic partner benefits
- Short- and long-term disability programs
- Life and travel insurance
- An employee assistance program
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
