Associate Specialist, Photo Operations

CarvanaWinder, GA
Onsite

About The Position

As an Associate Photo Specialist on the Photo Operations Team, you will apply your photography, DSLR, and problem-solving skills within a strategic design group dedicated to achieving "operational harmony." You will resolve daily platform and technology issues, track process failure trends, and review imagery to provide corrective feedback. Because quality photography relies heavily on intentional preparation, your role goes beyond the camera; you will actively design improved workflows, document new solutions, and participate in cross-collaborative projects to elevate the team's capabilities as the company scales!

Requirements

  • Photography composition and lighting skills
  • Technical proficiency in DSLR camera operation
  • Tech-savvy with a quick learning curve for new systems and tools
  • Skilled at translating complex ideas into simple instructions for training and documentation
  • Foundational project management skills, including the ability to track timelines and meet deadlines
  • Ability to be a part of a team but also work on projects independently
  • Must be able to read, write, speak, and understand English.
  • Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
  • Requires excellent visual acuity and manual dexterity.

Responsibilities

  • Resolving daily photo team related issues with platforms and technology and ensure tickets are resolved on time to meet Carvana defined SLA
  • Reviewing photo imagery and providing corrective feedback when needed
  • Tracking process failure trends and providing solutions on how to improve
  • Facilitate in person and virtual training
  • Travel up to 60% to help set up and support installation of new studio environments, technology upgrades, or facilitate in person training
  • Cross-collaborating with supporting teams on projects or initiatives that elevate photo teams ability to capture quality photography
  • Be a part of designing new and improved ways to capture quality photography as we scale
  • Writing communication messages either to provide updates, feedback, best practices, documenting new processes, or presentations to support ongoing calls.
  • Document solutions to new problems and share them with the rest of the team
  • Ability to participate in an on-call rotation and after hours work when needed

Benefits

  • Full-Time Salary Position with a competitive salary.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.
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