Associate Solutions Engineer - Enterprise

SHI International Corp.

6d • $100,000 - $150,000 • Remote

About The Position

The Associate Solutions Presales Engineer is an early‑career technical role designed to support the sales team in identifying, designing, and positioning technology solutions for customers. Working alongside experienced Solutions Engineers and Account Executives, this role helps translate customer needs into practical solutions across datacenter, networking, security, and professional services. The position emphasizes learning, collaboration, and gradual ownership of Presales activities. This position is a remote position required to reside in the surrounding Boston, MA area to support business needs as determined by SHI management.

Requirements

• Completed Bachelor’s Degree or relevant work experience required
• 2-4 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Basic
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate

Nice To Haves

• Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

Responsibilities

• Support Account Executives and Solutions Engineers during the presales process
• Participate in customer discovery calls and meetings to help understand basic business and technical requirements
• Assist with the design of solutions across datacenter infrastructure, networking, security, and services offerings
• Help prepare technical documentation, diagrams, and solution summaries for proposals and presentations
• Set up and assist with product demonstrations, labs, and proof‑of-concept environments
• Learn and explain core vendor technologies and solutions with guidance from team members
• Assist in responding to technical questionnaires
• Collaborate with internal delivery and services teams to understand implementation approaches and best practices
• Maintain clear documentation of customer requirements and proposed solutions
• Actively build technical knowledge and Presales skills through training, shadowing, and hands‑on experience

Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees