Associate Solution Consultant - Talent Community

ServiceNow • West Palm Beach, FL

3h • Hybrid

About The Position

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better. This is an evergreen posting used to build a pipeline of candidates for current and future openings. The Associate Solution Consultant is a hands-on technical consultant responsible for delivering and positioning solutions while achieving quarterly and annual sales objectives for an assigned territory.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 1-2 years of experience in Solution Consulting, Sales Engineering, or similar presales roles
• Demonstrated ability to learn new technology
• Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
• Eagerness and willingness to learn
• Demonstrated proactive approach to perform without being told what to do
• Ability to prioritize task and be efficient to minimize wasted effort
• Proven ability to live up to commitments while maintaining integrity and focus on details
• Exceptional communication and presentation skills to include technical and business concepts, with a focus on customer storytelling

Responsibilities

• Assist Commercial Growth Sales teams in the qualification of customer needs through discovery
• Participate across the sales lifecycle on acquiring new customers
• Provide mentoring and training to peers, colleagues and partners
• Demonstrate the product, both standard and tailored to prospects and existing customers
• Generate product demo scripts and scenarios and maintain demonstration environment(s)
• Scope and deliver Proof of Concept/Proof of Value engagements with prospects
• Respond to Request for Information/Proposal documents
• Stay current on product developments/releases to a level required for demo and POC/POV
• Support Marketing events – user conferences, trade shows, webinars etc.
• Stay current on competitive analyses and understand differentiators between the company and its competitors
• Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
• In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
• Act as the ServiceNow subject matter expert at executive briefings and marketing events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees