Associate Software Engineer - L3 Support

TD•Toronto, ON

4d•Onsite

About The Position

This position is for L3 Production Support and requires the ability to work off hours and participate in an on-call rotation. The role involves developing new components for engineering programs and projects, supporting business inquiries through enhancements and break/fix implementations, and collaborating with technology partners to ensure components meet application requirements and performance goals. The engineer will analyze technical requirements, recommend solutions, monitor product lifecycles, and document system components and architecture designs. Responsibilities also include participating in quality reviews, creating and maintaining quality code, and providing technical expertise during incident management, including analyzing incident reports and performing impact assessments.

Requirements

Basic working knowledge of specific domain or engineering frameworks, technology, tools, processes and procedures.
Performs low to moderately complex technical tasks under general supervision.
Foundational knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards.
Executes on program specifications; adapts, integrates, codes, tests and debugs programs; and is responsible for executing.
Uses existing procedures to solve routine problems; makes limited exceptions.
Java, Spring, SQL, Linux experience would be preferred.
Undergraduate degree, Postgraduate degree or Technical Certificate.
Strong academic background (e.g., computer science, engineering).

Nice To Haves

Experience with Dynatrace, Jira, Confluence is nice to have.

Responsibilities

Develop new components as required for engineering programs and projects within assigned area and may also work on small features and develop small tools.
Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes).
Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals.
Analyze the technical requirements to recommend pragmatic and sound engineering specific solutions for own area.
Work with other stakeholders, internal technology partners to ensure engineering solutions meet technical direction, requirements, performance, time-to-market and innovation goals.
Monitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required.
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or project.
Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.
Develop as-built program activities to establish the level of detail needed using configuration management processes.
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles.
Provide technical expertise during Incident management, analyze incident reports and outages, perform impact assessment for incidents and facilitate internal and external communication throughout incident resolution.
Participate in identifying and recommending development / testing solutions / tools in support of project / application objectives.
Adhere to standard security coding practices to ensure application is free of most common coding vulnerabilities.
Ensure technical decisions, technical risks and lessons learned are identified, clearly documented and enhancements are accordingly implemented.
Understand relationships between work processes and the business and ensure awareness of costs related to own work.
Deliver effective and efficient solutions that meet key project milestones and overall project deliverables on time, within budget, and adhering to development and quality standards.
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost.
Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area.
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary.
Adhere to internal policies/procedures and applicable regulatory guidelines.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit; Support knowledge-sharing across teams and with relevant stakeholders, ensuring knowledge is codified, monitored, tracked and managed.
Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality.
Work collaboratively with the development team to define and validate appropriate user stories, acceptance criteria and definitions of done / ready.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.