Associate Software Asset Management Analyst

TD SYNNEXClearwater, FL
Hybrid

About The Position

As an Associate Software Asset Management (SAM) Analyst at TD SYNNEX, you will play a pivotal role in ensuring global software license compliance, optimizing costs, and supporting our IT and business teams with actionable insights. You’ll manage our SAM tools and licensing database, produce compliance dashboards, and lead initiatives that drive continuous process improvements. This is an exceptional opportunity for someone with a technical mindset and a passion for process excellence to grow their career in a fast-paced, global environment.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Fluency in English and Spanish, both written and verbal.
  • Strong analytical skills with attention to detail and accuracy in data management.
  • Excellent communication and interpersonal skills; able to build relationships across multicultural teams.
  • Proficiency in Microsoft Office and the ability to learn new SAM and IT asset management tools quickly.
  • Comfortable working under deadlines, managing multiple priorities, and maintaining confidentiality.

Nice To Haves

  • Master’s degree or postgraduate certification in IT Asset Management, Software Licensing, or related field.
  • Experience with leading SAM platforms (e.g., Flexera, Snow, ServiceNow).
  • Familiarity with software licensing models (perpetual, subscription, SaaS) and vendor contract nuances.
  • Basic understanding of IT asset lifecycle and procurement processes.

Responsibilities

  • Administer and maintain our SAM tool and licensing database.
  • Collect proof of entitlements, review licensing terms, and upload agreements to ensure an accurate, up-to-date software inventory.
  • Analyze usage metrics, identify licensing variances, and recommend cost-saving optimization strategies.
  • Serve as the primary interface for software requests, reviewing submissions against compliance standards and business requirements.
  • Challenge justifications when needed and propose alternative solutions that balance user needs with licensing guidelines.
  • Advise global IT and business partners on software usage rights, helping them understand terms and avoid non-compliant installations.
  • Partner with IT and business communities worldwide to gather software deployment data and monitor subscription counts.
  • Coordinate cleanup efforts for redundant or unauthorized installations and escalate breaches promptly.
  • Develop and maintain dashboards and compliance reports for IT leadership and business stakeholders.
  • Identify process gaps, implement best-practice workflows, and drive ongoing enhancements to our SAM framework.

Benefits

  • Competitive salary and comprehensive benefits package
  • Professional development programs and career-growth pathways
  • Flexible hybrid and remote work options
  • Global team culture that values diversity, equity, and inclusion
  • Opportunities to lead high-impact projects and shape SAM best practices
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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