Associate Service Technician
About The Position
Johnson Barrow is looking for an Associate HVAC Service Technician to support our commercial HVAC service team on a project in Buffalo, NY. This is an entry-level position that is ideal for someone who is dependable, organized, mechanically inclined, and interested in learning about the commercial HVAC industry. The Associate HVAC Service Technician will primarily support our field technicians by helping manage parts and materials, keeping job trailers and equipment organized, documenting jobsite conditions, and making sure technicians have what they need to complete their work. This is a hands-on role with an opportunity to learn the commercial HVAC trade. No previous HVAC experience is required. The right candidate will be reliable, willing to learn, comfortable working in the field, and take pride in keeping things organized and running smoothly.
Requirements
- High school diploma or equivalent required
- 1–3 years of warehouse or logistics experience preferred
- Ability to lift and move heavy equipment (50+ lbs regularly)
- Strong attention to detail and organizational skills
- Basic computer skills (inventory systems, shipping software a plus)
- Reliable, team-oriented, and strong work ethic
Nice To Haves
- No previous HVAC experience is required.
- Interested in learning about the commercial HVAC industry.
- Mechanically inclined.
- Willing to learn about commercial HVAC equipment, service practices, tools, and jobsite operations.
Responsibilities
- Pick up and deliver HVAC parts, tools, and materials to jobsites as needed.
- Serve as a parts runner for service technicians and project teams.
- Receive parts and materials delivered to the shop, warehouse, or jobsite.
- Verify deliveries against packing slips and identify missing or damaged items.
- Organize parts and materials so they are easy to locate when needed.
- Help maintain accurate inventory of commonly used service parts and materials.
- Track parts that are being used, returned, or need to be reordered.
- Keep service vehicles, storage areas, and jobsite materials organized.
- Assist HVAC technicians with general jobsite support.
- Take clear pictures of HVAC equipment, components, and jobsite conditions when requested.
- Document equipment conditions and issues through photographs for use by technicians, project managers, and customers.
- Help move tools, parts, and materials around jobsites.
- Communicate with technicians regarding parts, deliveries, and other support needs.
- Keep job trailers clean, organized, and stocked.
- Maintain general cleanliness and organization of work areas.
- Help ensure basic supplies and equipment are available when needed.
- Report damaged, missing, or unsafe equipment to the appropriate team member.
- Follow all company and jobsite safety requirements.
- Maintain a professional appearance and positive attitude.
- Be dependable and arrive at jobsites prepared and on time.
- Keep supervisors and technicians informed about parts, materials, deliveries, and other issues.
- Complete assigned tasks accurately and promptly.
- Be willing to learn about commercial HVAC equipment, service practices, tools, and jobsite operations.
- Perform other general support duties as needed.
Benefits
- Competitive compensation with bonus opportunities tied to individual and company performance
- Medical, dental, and vision insurance
- Health savings account (HSA) and flexible spending account (FSA) options
- Life and disability insurance
- 401(k) retirement savings plan with company match
- Paid time off (vacation, sick leave, and holidays)
- Employee assistance program (EAP)
- Professional development and training opportunities
- Tuition reimbursement program
- Volunteer time and wellness initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
