Associate Revenue Operations Analyst - Partners

Lucid Software • Salt Lake City, UT

21d • Hybrid

About The Position

Lucid Software is seeking an energetic, analytical, and growth-minded individual to join its GTM Strategy & Operations team. The channel sales program is expanding rapidly, and this role will be responsible for diving into data, optimizing processes, and helping to scale Lucid’s partner ecosystem. The position offers the opportunity to own critical workflows from day one, collaborate with senior leadership, and directly influence the company's revenue-generating engine. This role is ideal for someone who enjoys solving puzzles, working with data, and seeing the immediate impact of their work.

Requirements

• Bachelor’s degree in a quantitative or analytical discipline (e.g., Economics, QAMO, Business Analytics, Finance, Information Systems, or a related field).
• Minimum of 0-1 years of relevant professional experience.
• Foundational experience or exposure to Salesforce.com, HubSpot, or other CRM platforms.
• Strong proficiency in Microsoft Excel, with the ability to navigate data efficiently (e.g., VLOOKUPS, pivot tables, and data formulas).
• Demonstrated ability to manage multiple tasks simultaneously, prioritize effectively, and drive projects to completion.
• Strong attention to detail and organizational skills to ensure work is accurate, complete, and delivered on time.
• Resourceful problem-solver with a strong interest in operational efficiency and leveraging automation or AI tools to optimize everyday workflows.
• Excellent verbal and written communication skills, with the ability to build rapport with key cross-functional stakeholders.
• Demonstrated ability to independently research, document, and present business-relevant topics clearly.

Nice To Haves

• Prior internship or professional experience working within a SaaS or technology environment.
• Familiarity with data visualization, database tools, or productivity AI applications (e.g., Tableau, SQL, LLMs).
• Foundational understanding of channel sales, reseller models, or indirect go-to-market strategies.

Responsibilities

• Partner with Revenue Operations to design, document, and automate channel workflows, and train sales executives on these processes to ensure a seamless end-customer experience.
• Manage reseller transactions to ensure we hit our SLAs, directly impacting revenue and keeping our Sales, Finance, and Customer Success teams aligned.
• Maintain and protect the integrity of partner data in Salesforce, ensuring core systems provide a reliable source of truth for leadership decision-making.
• Coordinate the operational onboarding, contracting, and ongoing relationship management of Lucid’s channel partners.
• Identify operational bottlenecks and leverage automation and emerging AI tools to optimize workflows and support rapid program growth.
• Execute ad hoc business and market analyses as requested by senior management to uncover new growth levers.
• Analyze and report on reseller performance metrics to leaders, facilitating data-backed decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level