AAA Travel Agent , Associate Retail

AAA Club Alliance•Zanesville, OH

1d•$15 - $19•Onsite

About The Position

AAA Club Alliance is seeking enthusiastic, sales-driven individuals to join their team as Associate Retail Travel Agents. This role is ideal for those who love exploring new places, have a passion for sales and customer service, and are comfortable with new technology. The company has a long history of being travel experts and is looking for individuals to help clients create unforgettable travel experiences. The position offers training, growth opportunities, and a chance to be part of a dynamic sales team.

Requirements

High school diploma or equivalent.
At least 1 year of retail experience required.
Excellent communication and customer service skills.
Strong organizational ability.
Proficiency with travel booking systems and web-based applications.
Working knowledge of geography.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Associate’s degree or travel school graduate preferred.
Minimum of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience) preferred.
Certified Travel Associate (CTA) designation required within two years of hire.

Responsibilities

Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more.
Use personal travel experiences to inspire and guide clients.
Build long-term relationships, turning first-time clients into loyal travelers.
Leverage AAA’s established travel strategy to maximize success and achieve sales goals.
Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
Resolve client concerns under management guidance.
Attend promotional events, training, and familiarization trips to stay ahead in the industry.

Benefits

Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates.
Paid Educational Trips.
No Sundays.
Convenient Hours: Monday, 9AM to 6PM, Tuesday to Friday, 9AM to 5PM, and Saturday, 9AM to 12PM; (37.5-hour work week).
Base Salary: $14.73 to $19/hourly.
Monthly Incentives: average payout of $550 - $1,100 per month, after approximately 6 months of employment.
Paid Time Off: 3+ weeks accrued in your first year.
Medical, dental, vision, retirement plans, and more.
Up to 2 weeks Paid parental leave.
401k plan with company match up to 7%.
2+ weeks of PTO within your first year.
Paid company holidays.
Company provided volunteer opportunities + 1 volunteer day per year.
Free AAA Membership.
Continual learning reimbursement up to $5,250 per year.