Associate, Retail Technology

Tory Burch•Jersey City, NJ

13d•Onsite

About The Position

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth – you’ll have access to free executive coaching on-demand. We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

Requirements

Minimum of 2 years of hands-on experience in relevant technology areas, with retail domain experience preferred.
Comfortable working in a fast‑paced environment and open to leveraging AI and automation to improve outcomes.
Demonstrates the ability to multi-task and work under pressure but also knows how to adapt when needed.
Fosters great relationships by putting people first, communicating with honesty and kindness and allows other to do the same.
Excellent written and verbal communication skills.
Strong organizational and analytical skills to drive continual improvement.
Creative problem solver able to quickly identify and resolve critical issues.
Basic understanding of computer hardware and accessories (desktop, mobile, peripherals).
Exposure to or interest in AI‑enabled tools for reporting, incident management, workflow automation, or documentation.
Onsite & Travel availability

Responsibilities

Coordinating infrastructure required at all store openings and reclaiming hardware from stores when closing
Coordinating and supporting Technology infrastructure for store renovations, relocations, retro-fits, etc.
Liaising with other internal departments to ensure Technology requirements are incorporated into the project
Providing weekly status report on progress, open issues, risks, and support needed
Building and maintaining necessary/relevant documentation to manage the project more efficiently
Building to high quality and handover store to retail team
Handing over the store to be coordinated with all stakeholders for a seamless transition from store planning to Retail.
Performing postmortem reports upon completion of each project; evaluate the success of each project and determine best practices.
Own on-call support responsibilities, proactively handling incidents and ensuring high system availability.