Associate Representative - Inside Sales

Wesco•Tularosa, NM

10h•Onsite

About The Position

As an Associate Representative – Inside Sales, you will work directly with a customer on-site, supporting and collaborating with them in person as well as through phone and email. In this role, you will engage with existing customers to grow sales of the Company’s products and services while enhancing customer satisfaction and adding value to the overall buying experience. You will build strong on-site relationships, proactively address customer needs, and serve as a trusted point of contact. You will also partner closely with outside sales teams to ensure alignment and the successful achievement of sales goals.

Requirements

Valid Driver’s License, with a satisfactory driving record required
High School Degree or Equivalent required
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Ability to act and solve routine or standard problems
Ability to identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with supervision
Ability to lift up to 50 pounds
Ability to be on your feet for extended periods
Willingness to operate warehouse equipment, including power equipment

Nice To Haves

Bachelor’s degree preferred.
Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
Ability to travel up to 25%

Responsibilities

Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
Report industry trends, competitive pricing and customer feedback to management.