Associate Representative, Business Development

RXO, Inc.•Chicago, IL

2d•Onsite

About The Position

An Associate Representative, Business Development (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts. This role is an on-site position, Monday-Friday.

Requirements

1 year of procurement experience

Nice To Haves

Bachelor’s degree or equivalent related work or military experience
1 year of transportation experience
2 years of sales or customer service experience
The ability to exercise judgment and discretion while functioning independently within authorized limits

Responsibilities

Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
Accurately maintain and update information in the company’s operating systems.
Conduct research in available databases for potential leads; make cold calls to prospects.
Track back-end billing and invoicing to ensure that carrier charges are accurate.