C&IB Associate Relationship Manager

PNCCharlotte, NC
Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) C&IB Associate Relationship Manager within PNC's Commercial Banking organization, you will be based in Greensboro or Charlotte, NC. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Bachelors
  • No Required Certification(s)
  • No Required License(s)

Nice To Haves

  • Book Of Business
  • Client Relationship Building
  • Credit
  • Credit Products
  • Customer Engagement
  • Decision Making
  • Financial Analysis
  • Identifying Sales Opportunities
  • Accuracy and Attention to Detail
  • Business Acumen
  • Customer Experience Management
  • Decision Making and Critical Thinking
  • Effective Communications
  • Flexibility and Adaptability
  • Managing Multiple Priorities

Responsibilities

  • Performs or assists in banking activities, including underwriting and/or relationship management and/or product suite activities.
  • Works under supervision and may have limited approval and/or exception authority.
  • Identifies and appropriately mitigates different types of risk, such as regulatory, reputational, operational and credit.
  • Manages risk and may help ensure quality for new and/or existing clients.
  • May assist in the preparation of offerings and/or scorecards.
  • Analyzes information and applies critical thinking skills to design and/or execute client solutions. This may include taking a transaction from request to booking and/or moving a selling conversation from proposal to closed business, inclusive of driving fee income through internal and/or external relationship management.
  • Identifies and/or considers key factors in the decision-making process, such as internal policies/procedures, external regulatory requirements and clients' needs.
  • Interacts with internal/external clients to gather or clarify information and/or expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet.
  • Articulates recommendations to customers in response to client servicing and product-related inquiries.
  • As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
  • Participates in social learning, for example, identifies and networks with business representatives and peers and participates in mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales.
  • May participate in formal learning recommended by the business to develop the skills needed to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
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