Associate Relationship Manager, Investments

Northern Trust • Chicago, IL

6d • Onsite

About The Position

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role Summary: The Associate Relationship Manager supports Relationship Managers and senior team members in delivering exceptional service to Northern Trust Asset Management’s institutional investors. This role is responsible for coordinating client servicing activities, managing operational and administrative processes, and partnering with internal teams to ensure the timely and accurate execution of client requests.

Requirements

• Bachelor's degree in Finance, Economics, Accounting, Business Administration, or a related field.
• 1 to 2 years of experience in the financial services or investment management industry.
• Foundational knowledge of financial markets, investment products, and portfolio management.
• Ability to listen purposefully and apply problem-solving skills to identify and quickly address client servicing issues.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications and CRM platforms.
• Series 7 and 63 licenses required and must be obtained within the first 90 days of employment.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Responsibilities

• Support Relationship Managers in servicing institutional client relationships.
• Assist with day-to-day client inquiries, requests, and follow-up activities.
• Coordinate internal resources to help resolve routine client servicing and operational issues.
• Track action items and ensure timely completion of deliverable.
• Manage account maintenance activities, including onboarding, mandate changes, restructures, and account-related requests.
• Develop an understanding of Northern Trust's investment solutions, institutional markets, and client segments.
• Prepare materials for client meetings, reviews, due diligence meetings, and prospect presentations.
• Participate in client meetings and internal discussions to build industry and product knowledge.
• Support Relationship Managers in documenting client activity, opportunities, and relationship developments.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level