Associate Relationship Banker - Calcutta - East Liverpool, OH

JPMorgan Chase & Co. • Calcutta, OH

22h • Onsite

About The Position

As an Associate Relationship Banker in a Chase Branch, you represent the Chase brand and culture by welcoming and assisting clients with attentive service and financial knowledge. You help walk-in and scheduled clients understand their financial needs, recommend suitable products and services, and connect them with banking technology and specialized expertise. The role contributes to branch success by building lasting client relationships and following banking policies, procedures, and regulatory requirements.

The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act. Employment and continued employment are contingent on meeting applicable requirements, including registration and annual renewal.

Requirements

• High school degree, GED, or foreign equivalent.
• Excellent in-person and telephone communication skills, with the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to create memorable client experiences and elevate the client experience.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work branch hours, including weekends and some evenings.
• Meet Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and comply with SAFE Act/NMLS registration requirements.

Nice To Haves

• At least 1 year of sales experience in Retail, Financial Services, or related industries, with success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Deliver attentive, friendly service and create a welcoming environment for clients.
• Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately; consult with clients about banking solutions and connect them with experts for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.
• Operate within established risk parameters and meet internal and external risk and compliance obligations, including required training.
• Register or update NMLS registration upon active employment and complete required annual renewals and updates.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED