Associate Relationship Banker - San Diego Central Market - San Diego, CA

JPMorganChase • San Diego, CA

1d • Onsite

About The Position

As an Associate Relationship Banker in a Chase branch, you represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients address their financial needs. You assist walk-in and scheduled clients in person and over the phone, build lasting relationships, and contribute to the success of the branch. The position is subject to applicable banking, loan-originator, and NMLS registration requirements.

Requirements

• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk, compliance, and required training obligations.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and some evenings.
• Compliance with applicable loan-originator qualification requirements and the SAFE Act, including NMLS registration or updating an existing registration and completing required renewals and updates.
• An employment offer is contingent on JPMorganChase review of criminal conviction history and other applicable background, credit, and NMLS information. The posting states that a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

• At least 1 year of sales experience in retail, financial services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience following banking policies, procedures, and regulatory requirements.

Responsibilities

• Welcome clients and deliver attentive, friendly service that creates a welcoming environment and exceeds expectations.
• Communicate politely and consultatively, asking questions and listening to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and recommend suitable products and services.
• Educate clients about and connect them to digital and self-service banking options, including the Chase Mobile App, Chase.com, and ATMs.
• Learn banking products, services, and procedures to consult effectively and connect clients with specialists for more complex financial needs.
• Follow policies, procedures, and regulatory banking requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED